PBIRx · 18 hours ago
Pharmacy Benefit Implementation Coordinator
Milford, CT
Full-time
Hybrid
Entry, Mid Level
2+ years expPBIRx is a growing consulting and auditing company focusing on employee benefit services and programs that result in pharmacy benefit savings. The Implementation Coordinator supports the successful onboarding and transition of new and renewing clients for pharmacy benefit consulting services, ensuring implementations are accurate and timely while working cross-functionally with various stakeholders.
Artificial Intelligence (AI)ConsultingHealthcarePharmaceuticalHealth CareIntelligent Systems
Responsibilities
Coordinate end-to-end implementation activities for new and renewing pharmacy benefit clients
Serve as a primary point of contact for implementation logistics, timelines, and documentation
Support implementation meetings, including agenda preparation, note-taking, and follow-up items
Track milestones and deliverables to ensure implementations stay on schedule
Liaise with PBMs, health plans, employers, unions and specialty pharmacies, and other vendors during implementation
Collect, review, and submit required client data, contracts, and setup forms
Monitor vendor readiness and resolve issues impacting implementation timelines
Assist with eligibility file setup, benefit design configuration, and testing coordination
Validate benefit setup against client contracts and consulting recommendations
Maintain accurate implementation documentation, workflows, and client records
Partner with consulting, analytics, compliance, and client service teams to support seamless handoffs
Escalate implementation risks, issues, or delays to leadership as needed
Contribute to process improvement initiatives and implementation best practices
Ensure implementations align with contractual requirements, regulatory considerations, and internal standards
Support audit readiness and documentation retention
Qualification
Required
Bachelor's degree or equivalent work experience
Two -Three years' experience in healthcare, pharmacy benefits, insurance, or client operations
Strong organizational and project coordination skills
High attention to detail with the ability to manage multiple priorities
Proficiency in Microsoft Office (Excel, Word, Outlook); project management tools a plus
Preferred
Experience with pharmacy benefit management (PBMs), health plans, or pharmacy consulting
Familiarity with benefit plan design, eligibility files, or implementation workflows
Experience working in a client-facing or consulting environment
Excellent written and verbal communication skills
Benefits
Medical
Dental
Vision
PTO
Summer Hours
401K
Incentive grant program
12 -14 paid holidays
Company
PBIRx
PBIRx provides technology in pharmacy benefit intelligence.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
John Fabrizio
Chief Innovation Officer
Recent News
Hartford Business Journal
2026-01-11
2026-01-07
2025-10-02
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