Root Inc. · 5 hours ago
Lead Business Systems Engineer - Jira & Product Tooling
United States
Full-time
Remote
Senior Level, Lead/Staff
$108K/yr - $132K/yr
7+ years expRoot Inc. is on a mission to unbreak insurance by creating experiences people love at prices they can’t believe. They are seeking a Lead Business Systems Engineer to provide strategic ownership and technical leadership of their Jira product suite, ensuring efficient product discovery and execution across the organization.
AccountingFinanceProfessional ServicesAdviceFinancial Services
Responsibilities
Serve as the principal owner and architect for Jira Software and Jira Product Discovery
Define and evolve Jira platform strategy, architecture, and standards aligned with company growth
Design and maintain complex Jira configurations including workflows, issue hierarchies, custom fields, automations, permissions, and schemas
Evaluate and manage Atlassian Marketplace apps and integrations to extend Jira capabilities
Lead the end-to-end migration from Shortcut and Productboard to Jira Software and Jira Product Discovery
Drive discovery and decision-making on future-state workflows, data models, and governance
Partner with senior Product and Engineering leaders to align Jira design with operating models
Own migration planning, execution, risk management, and post-migration optimization
Architect Jira Product Discovery to support scalable idea intake, discovery workflows, prioritization frameworks, and roadmapping
Ensure strong alignment and traceability between discovery, delivery, and outcomes
Enable executive-level visibility into product priorities and progress through Jira configurations and reporting
Act as a trusted advisor to senior stakeholders on Jira capabilities, tradeoffs, and best practices
Translate ambiguous or evolving business needs into durable system designs
Influence teams toward standardized, scalable solutions while balancing flexibility
Mentor junior Business Systems Engineers and Jira administrators through design guidance and best practices
Establish and enforce governance models for Jira configuration changes, access, and data quality
Proactively identify and remediate system risks, performance issues, and configuration debt
Continuously evaluate platform usage and drive simplification and optimization initiatives
Ensure Jira remains secure, performant, and compliant with internal standards
Qualification
Required
7+ years of experience in Business Systems Engineering, Systems Administration, or a related field
Deep expertise administering and architecting Jira Software in large-scale, multi-team environments
Proven experience leading complex tooling migrations or platform transformations
Strong understanding of Agile, Scrum, Kanban, and modern product development practices
Demonstrated ability to operate independently and lead initiatives with broad organizational impact
Excellent stakeholder management, communication, and influence skills
Preferred
Hands-on experience with Jira Product Discovery
Experience designing product discovery and delivery ecosystems
Advanced experience with Jira automation, APIs, scripting, or integrations
Familiarity with the broader Atlassian ecosystem (Confluence, Jira Service Management)
Experience in SaaS or high-growth technology organizations
Benefits
Competitive bonus
Equity offering
Company
Root Inc.
Root Inc. is disrupting the archaic, trillion-dollar insurance industry.
1001-5000 employees
H1B Sponsorship
Root Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (3)
2021 (11)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Matt Bonakdarpour
Chief Technology Officer
Megan Binkley, CPA
Chief Financial Officer
Recent News
Business Wire
2026-01-15
2025-11-06
Company data provided by crunchbase