CBX Global · 1 day ago
Traffic Coordinator
CBX Global is a logistics company seeking a Traffic Coordinator to support their warehouse and customer service teams. The role involves managing and organizing daily inbound and outbound operations to ensure efficient service delivery and customer satisfaction.
TransportationLogisticsFreight ServiceSupply Chain Management
Responsibilities
Ensure daily available truck capacity to ensure excellence in service to our customers while maintaining expected margins
Develop and maintain daily shipment schedules, optimizing routes and loads to increase efficiency and reduce costs
Plan for peak periods and coordinate additional resources as needed
Coordinate and monitor all inbound and outbound shipments to ensure timely and accurate deliveries
Organize and schedule transportation, including booking carriers, assigning routes, and managing delivery timelines
Monitor that vendor service agreements and requests are aligned to the services requested
Track and manage chassis usage to avoid unnecessary charges
Monitor container days and coordinate timely returns to avoid detention and demurrage fees
Maintains communication with Ocean Lines and Terminal for containers updates
Ensure we meet and exceed clients’ expectations and needs
Plan daily receiving and dispatching based on customer requirements
Find solutions to any situation that may arise about dispatching ad receives
Escalate any situation with supporting data to Managers and Directors
Monitor emails closely to ensure load plans and any other inquiry from our customer service team is completed accordingly
Perform other related duties as necessary or assigned
Qualification
Required
One (1) year of experience handling traffic, documentation, and customer service functions for ocean transportation
High School diploma or equivalent
Excellent written and verbal communication skills in English
Basic skills in MS Word, Excel, and Outlook programs
Ability to effectively communicate (read and write) in a business environment
Ability to prioritize and handle multiple tasks simultaneously
Ability to exercise sound judgment in prioritizing projects delegated by supervisor
Preferred
Spanish (preferred but not required)