Mather · 1 day ago
Lobby Receptionist (Overnight)
Mather is a Life Plan Community in Tysons, Virginia, dedicated to creating meaningful moments for residents. They are seeking a Lobby Receptionist who will be the first point of contact, providing concierge services and ensuring a safe environment for residents and guests.
Non ProfitSocial MediaFamily & CareHealthcareWellnessHospitalCommunitiesElder CareHealth CareMedical
Responsibilities
Greet residents, visitors, and team members with a friendly and professional demeanor
Provide concierge services including information, assistance, and coordination of resident requests
Monitor lobby area to ensure a safe and secure environment
Support transportation coordination for residents in a safe and enjoyable manner
Provides administrative support for the update, storage and distribution of directories, Concierge handbook, safety and emergency procedures, parking assignments, training materials and participation, and other documents
Collaborate with a self-directed team to ensure seamless front desk operations
Demonstrate “Nextraordinary” service behaviors that enhance the resident experience
Qualification
Required
Greet residents, visitors, and team members with a friendly and professional demeanor
Provide concierge services including information, assistance, and coordination of resident requests
Monitor lobby area to ensure a safe and secure environment
Support transportation coordination for residents in a safe and enjoyable manner
Provides administrative support for the update, storage and distribution of directories, Concierge handbook, safety and emergency procedures, parking assignments, training materials and participation, and other documents
Collaborate with a self-directed team to ensure seamless front desk operations
Demonstrate 'Nextraordinary' service behaviors that enhance the resident experience
College or equivalent experience
Experience working with older adults
Willingness to be part of a self-directed team
Valid drivers' license and excellent driving record
Service orientation with excellent interpersonal skills; ability to multi-task
MS Office proficiency
Preferred
College degree
Concierge services experience
Benefits
A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays.
A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
Convenient, subsidized parking (or public transportation for certain locations)
Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.
Medical, dental, and vision plans
Paid Parental Leave
Adoption Assistance Reimbursement
Tuition reimbursement for continuing education
Extended illness benefits
Employee wellness programs
Short- and long-term disability insurance
Life insurance is available to benefit eligible team members.
Company
Mather
Mather is a not-for-profit organization that provides care for older adults to age well.
Funding
Current Stage
Late StageRecent News
2025-09-17
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