teleNetwork · 1 day ago
In-Office Technical Support Representative
OneSupport is seeking Technical Support Representatives to join their new in-office team in San Marcos, TX. The role involves assisting clients with account and service inquiries while providing professional and accurate support in a structured office environment.
Cloud ComputingElectronicsSoftwareComputerIT Management
Responsibilities
Assist clients with questions related to their accounts or services
Provide clear, professional, and accurate support
Follow established procedures and document interactions as required
Work as part of a collaborative, fast-paced office team
Specific responsibilities and system training details will be shared during the interview process
Qualification
Required
Strong communication and technical support skills
Comfortable working full-time in an office environment
Ability to learn new systems and processes
Reliability, punctuality, and attention to detail
Preferred
Experience in client service, healthcare, insurance, or billing
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
teleNetwork
teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.
Funding
Current Stage
Late StageCompany data provided by crunchbase