In-Office Technical Support Representative jobs in United States
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teleNetwork · 1 day ago

In-Office Technical Support Representative

OneSupport is seeking Technical Support Representatives to join their new in-office team in San Marcos, TX. The role involves assisting clients with account and service inquiries while providing professional and accurate support in a structured office environment.

Cloud ComputingElectronicsSoftwareComputerIT Management

Responsibilities

Assist clients with questions related to their accounts or services
Provide clear, professional, and accurate support
Follow established procedures and document interactions as required
Work as part of a collaborative, fast-paced office team
Specific responsibilities and system training details will be shared during the interview process

Qualification

Technical support skillsClient service experienceCommunication skillsPunctualityLearn systemsAttention to detailReliability

Required

Strong communication and technical support skills
Comfortable working full-time in an office environment
Ability to learn new systems and processes
Reliability, punctuality, and attention to detail

Preferred

Experience in client service, healthcare, insurance, or billing

Benefits

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Company

teleNetwork

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teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.

Funding

Current Stage
Late Stage
Company data provided by crunchbase