Inter-Con Security · 18 hours ago
Security Operations Center (SOC) Analyst
Pasadena, CA
Full-time
Onsite
Entry Level
$20/hr - $22/hr
1+ years expInter-Con Security Systems, Inc. is a leading global security company providing a full range of physical security services. As an SOC Operations Analyst, you will support security officers by monitoring operations, assessing threats, and responding to incidents in real-time.
Cyber SecurityPhysical SecuritySecurity
Responsibilities
Supports the Operations Managers in ensuring execution of security procedures, responses at all posts by monitoring and maintaining alarm systems, responding to alarm activations, troubleshooting alarm issues, and reporting related security incidents
Ensures effective response to emergency and non-emergency situations, timely completion of reports and other requirements as directed by the SOC Manager
Conduct monthly and quarterly testing of duress, wellness, and assist alarms. Document and report any issues identified during testing
Employ the use of various systems software, security and communications equipment
Monitor CCTV systems, review incident reports, and conduct quarterly audits of CCTV equipment to ensure functionality and compliance
Monitor local news and media outlets for events or incidents that could affect company operations and escalate as necessary
Notifies and communicates with the Operations Managers and other senior personnel as required to ensure a common operating picture of the area of operations
Monitor the primary radio channel and dispatch Access Control Officers (ACOs) as needed to respond to incidents or service requests
Monitor security applications and triage alerts, escalating where appropriate
Investigate and resolve incidents to contain and remove security threats as safely and quickly as possible
Respond to emergencies and report any breaches or deviations from established security or safety protocols
Create and continue to develop cases using threat intelligence information and lessons learned as a result of any incidents and alerts
Understand operational KPIs and ability to utilize data to assist SOC Manager to drive operations
Qualification
Required
Strong interpersonal, organizational and time management skills
Must possess strong written and verbal communication skills
Must be flexible and possess the ability to meet deadlines in a high tempo environment
A dependable Team player with maturity, that participates in problem solving with enthusiasm and a positive attitude
Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed (i.e., Word, Excel, Access, SharePoint, etc.)
Preferred
Preferred candidate has either an honorable military discharge, an AA degree, or 1 year of experience in a center/security dispatch environment
Understanding of security operations & FEMA ICS/Watch officer training a plus
Demonstrated interest in Security and law enforcement work preferred
Comfortable in an ever changing, fast paced, sometimes stressful environment
Technologically savvy - experienced with MS Office Suite
Customer Service orientation a plus
Comfortable in a corporate environment and effectively communicate with Senior Management
Dispatching: 1 year (Preferred)
Benefits
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Inter-Con Security
EVERYWHERE SECURITY MATTERS. Inter-Con Security is a multinational private security company operating in North America, South America, and Africa.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Enrique Hernandez
President & CEO&Founder
Recent News
2025-09-30
Crain's Chicago Business
2025-03-15
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