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Cigna Healthcare · 2 days ago

User Experience Design Senior Advisor

Bloomfield, CT

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Cigna Healthcare is dedicated to improving the health and vitality of those they serve. The User Experience Design Senior Advisor within the AI Center of Enablement leads the design of human-centered experiences that drive the successful adoption of enterprise AI capabilities.

Hospital & Health Care

Responsibilities

Define and lead UX strategy for AI‑enabled tools, platforms, and enterprise solutions

Translate complex AI capabilities into clear, intuitive user journeys, workflows, wireframes, and prototypes

Design experiences that foster trust, explainability, and responsible use of AI

Partner with Product Owners and Program Managers to shape AI use cases and enablement approaches

Plan, conduct, and synthesize user research, usability testing, and accessibility reviews

Establish and promote UX standards, patterns, and guidelines for AI experiences

Collaborate closely with engineering teams to ensure high‑quality, consistent design implementation

Support adoption, training, and change initiatives through thoughtful experience design

Qualification

User Experience DesignPrototyping toolsAI design experienceUX researchAccessibility designCommunication skillsCross-functional collaboration

Required

Bachelor's degree or equivalent practical experience

8+ years of experience in User Experience Design, Interaction Design, or Service Design

Strong portfolio demonstrating end‑to‑end UX design for complex, digital, or data‑driven products

Experience designing for AI, analytics, or decision‑support solutions

Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite)

Excellent communication skills with the ability to influence and align diverse stakeholders

Preferred

Experience supporting AI enablement platforms or shared enterprise services

Familiarity with Responsible AI principles and ethical design practices

Experience working within regulated industries or large‑scale enterprise environments

Exposure to Agile and product‑led delivery models

Company

Cigna Healthcare

We are a health benefits provider that advocates for better health through every stage of life.

Founded in 1982

Bloomfield, CT, US

10001+ employees

http://www.cigna.com

Funding

Current Stage

Late Stage

Leadership Team

Laura Cascudo

CEO Communications Operations / Communications Operations Director

Stephanie Bobb

CEO Communications Operations Lead

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