Electromechanical Field Service Technician III - Richmond jobs in United States
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Sparks Group · 1 day ago

Electromechanical Field Service Technician III - Richmond

positionRichmond, VA, US
timeFull-time
remoteOnsite
seniorityMid Level

Sparks Group is a company that creates trust in the digital age with integrated security technologies. They are seeking an Electromechanical Field Service Technician III who will provide customer-site servicing, installation, and repair of complex electromechanical equipment, ensuring high customer satisfaction through proactive attention and effective problem resolution.

ConsultingHuman ResourcesStaffing Agency
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Culture & Values

Qualification

Electromechanical equipment repairTechnical troubleshootingCustomer serviceData analysisPositive communication skills

Required

Technical expertise in electromechanical equipment
Ability to provide customer-site servicing, installation, and repair
High level of customer satisfaction through data-driven tools
Proactive attention to customer requirements
Positive customer interactions
Support to customers on operational or maintenance aspects of equipment
Ability to receive escalated customer concerns on technical and service-related problems
Diagnose mechanical, hardware, software, and systems failures using established procedures
Determine the most effective repair/resolution to minimize customer downtime
Prepare reports for analysis of product failure trends and serviceability issues

Company

Sparks Group

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We connect leading companies and nonprofits with exceptional IT, finance, creative and administrative talent - nationwide.
dateFounded in 1970
location
Rockville, Maryland, USA
people-size51-200 employees
web-link
http://sparksgroupinc.com

Funding

Current Stage
Growth Stage

Leadership Team

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Stephen Sparks
Chief Executive Officer
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Company data provided by crunchbase