Zekelman Industries · 12 hours ago
Senior Applications Analyst - SAP/SD Support
United States
Full-time
Hybrid
Senior Level
7+ years expZekelman Industries is a family of companies and the largest independent steel pipe and tube manufacturer in North America. As a Senior Applications Analyst – SAP SD/LE, you will maintain and enhance SAP Order to Cash and Logistics Execution processes, collaborating with end users and technical teams to resolve issues and improve operational efficiency.
ConstructionManufacturingBuilding Material
No H1B
Responsibilities
Daily support activities include helpdesk call support, create production tickets, triage incidents and log the information, communicate to business users via phone, email or in person
Independently prioritize and resolve production issues related to incident break-fixes and enhancement requests as an SME in SAP Sales & Distribution and Logistic Execution area
Coordinate with SAP end users, SAP functional team and/or technical team for requirement gathering, troubleshoot and solutioning
Create functional specification documents for application development objects, work with development during DEV testing, prepare test scripts and support users during UAT
Design, consult and support security requirements around SAP SD processes
Configure for the appropriate solution, prepare necessary documentation including testing
Work on moderately complex tasks to enhance existing solution; identifying, evaluating, recommending options and implementing new solution
Prioritize and resolve customer requests independently, share SAP best practices, industry knowledge and personal expertise by educating team, cross functional team and customers
Develop professional and productive relationships within business units, IT team, and SSC
Utilize query and reporting tools to provide flexible and timely delivery of support to end users, act as SME to business users for solution proposal and training
May be required to work off-hours or weekends to support business in case of business critical failures
Other duties as assigned
Qualification
Required
Minimum 7 years of experience in multiple full life cycle implementations and support in SAP SD and LE modules, expert in Order to Cash value stream
Bachelor degree or equivalent experience, Masters degree in any discipline is preferred
Independently work with development in creating functional design documents, provide any necessary information from functional side, conduct testing to validate and verify the changes
Experience building and supporting (SD and LE area) of transfer processing, pricing, drop shipment, consignment, credit management, tax procedures and rebate processing
Strong knowledge and expertise in SAP SD and LE master data, SD Billing Process, Inter-company billing process, transfer pricing, SD Pricing Procedure and SD tax process
Detail knowledge of SAP SD integration to any other SAP functional areas such as FI, CO, MM, PP etc., excellent trouble shoot, problem solving skills, detail oriented and self-directed
Configure and customize in SAP SD and LE to support our daily production tickets and small to medium enhancement request
Contribute the IT teams and SAP end users by facilitating the knowledge sharing, training sessions and develop training documents
Contribute project team from SAP SD and LE side
Strong customer service skills, team player, collaborative and flexible
Legally eligible for employment in the United States without sponsorship
Benefits
Competitive Compensation
Bonus Plan & Profit-Sharing Opportunities
401(k) with Company Match
Comprehensive Health, Dental & Vision Insurance
Tuition Assistance Program
Paid Vacation & Holidays
Employee Loyalty Awards
Company
Zekelman Industries
Zekelman Industries is an independent steel tubular manufacturer.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
B
Barry M Zekelman
Chief Executive Officer
James Hays
President - Electrical
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