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NY Hotel Trades Council & Hotel Assoc. of NYC Employee Benefit Funds · 20 hours ago

Technical Trainer

New York, NY

Full-time

Onsite

Mid Level

$75K/yr - $85K/yr

Health Center Inc. is a NYC based healthcare organization providing extensive medical and diagnostic services. They are seeking a Technical Trainer to deliver training on clinical applications, translate complex information, and collaborate with stakeholders to align training with organizational objectives.

TravelNon ProfitFinanceHuman ResourcesEmployee BenefitsFinancial ServicesHotelSocial Assistance

Responsibilities

Deliver customized, in-person training sessions using adult learning principles

Develop, update, and maintain training materials such as manuals, quick reference guides, job aids, and e-learning resources

Assist in designing and improving training curricula based on clinical roles and workflow needs

Translate complex technical and clinical concepts into clear and user-friendly communication

Collaborate with clinical and operational stakeholders to gather feedback and document training needs related to EMR functionality and workflow enhancements

Partner with health center staff and clinical applications teams to support new initiatives and ensure training aligns with strategic objectives

Evaluate training effectiveness and support continuous improvement in training delivery and content

Qualification

EMR systems knowledgeAdult learning theoryInstructional design principlesIn-person training experienceHealthcare IT experienceAnalytical skillsTechnical training experienceVerbal communication skillsWritten communication skillsOrganizational skillsProblem-solving skillsAttention to detailCollaborative skillsProfessional writing experience

Required

Knowledge of EMR systems and clinical workflows

Strong understanding of adult learning theory and instructional design principles

Excellent verbal and written communication skills with the ability to simplify complex information

Experience delivering in-person training and developing training materials

Strong organizational, problem-solving, and analytical skills

High attention to detail and ability to work collaboratively across teams

Preferred

Previous experience in healthcare training, clinical informatics, or a related field

Technical training and professional writing experience

Extensive EMR knowledge with hands-on experience supporting clinical end users

Healthcare IT experience demonstrating strong understanding of clinical workflows, procedures, and tools

Bachelor's degree in Computer Science, Information Systems, Healthcare, or a related field

Benefits

Medical, Dental, Pharmacy, and Vision Health Benefits at no cost to all benefits-eligible employees and their eligible dependents

Generous Paid Time Off (Vacation, Personal, Sick Days, and Paid Holidays)

401(k) Plan with Employer Contribution

Life Insurance

Tuition Reimbursement

Mental Health Coverage

Legal Services Benefit

Gym Membership Reimbursement

Short Term and Long Term Disability Benefits

Company

NY Hotel Trades Council & Hotel Assoc. of NYC Employee Benefit Funds

The NYHTC & HANYC Employee Benefit Funds (the Funds) provides health, pension and other benefits to over 85,000 Union members, dependents and retirees of the New York City hotel industry.

Founded in 1987

New York, New York, USA

501-1000 employees

https://www.hotelfunds.org

Funding

Current Stage

Late Stage

Leadership Team

Robert Lafferty

Chief Operating Officer

Ava Cazabonnet, PMP, SSM

Program Manager & PMO Lead, Office of the CIO

Company data provided by crunchbase