Customer Engagement Program Specialist jobs in United States
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Integration International Inc. · 1 day ago

Customer Engagement Program Specialist

Integration International Inc. is seeking a Customer Engagement Program Specialist to enhance customer experiences in their Executive Briefing Center in O’Fallon, Missouri. This role involves strategic engagement with sales and marketing teams to drive revenue growth and facilitate impactful customer briefings.

Information Technology
Hiring Manager
Ugene Shaikh
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Responsibilities

Drive effective utilization of the Executive Briefing Center by building strong cross-functional partnerships across sales, marketing, operations, and strategy
Serve as a trusted advisor to sales teams—from initial request through briefing execution and post-visit follow-up
Design customized, strategic briefing agendas aligned to customer objectives and account strategy
Evaluate briefing requests based on strategic impact, revenue potential, sales cycle stage, and attendee level
Identify and recruit subject matter experts and executives to deliver impactful discussions
Lead and facilitate sessions, including customer insights, introductions, objective alignment, recap discussions, and closing conversations
Oversee in-person and virtual production readiness, including space preparation, digital signage, AV setup, and content management
Collaborate with marketing and product teams to ensure demonstrations and content reflect corporate strategy
Support special projects and strategic growth initiatives for the EBC

Qualification

Customer engagement strategyExecutive briefing experienceSales operations knowledgePresentation skillsRelationship buildingProgram managementStrategic thinkingFacilitation skills

Required

Strong knowledge of solutions, services, industry trends, and competitive landscapes
Exceptional verbal, written, and presentation skills
Confident facilitator with the ability to engage executives and cross-functional teams
Ability to think strategically while executing tactically
Skilled in relationship-building across all levels of an organization
Comfortable leading discussions and delivering presentations to diverse audiences

Preferred

Experience in executive briefings, sales operations, program management, or strategic marketing
Thrive in fast-paced, high-visibility environments
Enjoy blending strategy, sales enablement, and customer engagement
Want to gain exposure to senior leadership and enterprise-level customer strategy

Company

Integration International Inc.

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Integration International is an information technology company offering IT solutions and services.

Funding

Current Stage
Late Stage
Company data provided by crunchbase