Toast · 1 day ago
Zuora Administrator
United States
Full-time
Remote
Mid Level
$115K/yr - $184K/yr
3+ years expToast creates technology to help restaurants and local businesses succeed in a digital world. In this role, you will be the primary internal system admin and support contact for Zuora Billing, collaborating with stakeholders to drive optimal solutions and maintain system functionality.
RetailSaaSLogisticsDeliveryPoint of Sale
Responsibilities
Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing
Provide front-line support with regard to all aspects of business-facing applications and troubleshooting to diagnose, isolate, and resolve issues
Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team
Serve as internal SME and provide guidance on best practices, using domain knowledge and prior experience
Drive optimal solutions and demonstrate proactive initiative by identifying potential areas of improvement and proposing projects aimed at optimizing business operations
Maintain proper system access for user roles ensuring compliance with the segregation of duties
Responsible for the change management and release process of Zuora Billing
Maintain up-to-date knowledge of system functionality, customization, and integration
Qualification
Required
3+ years of experience with Zuora Billing administration and configuration, including 3rd party integrations in complex environments
Experience supporting Zuora Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes
Experience working in Zuora Billing administration: User access, HTML/PDF templates, ZOQL, Zuora API, Custom fields, Notifications/email templates, data interface integrations, Workflows and Reports
Knowledge of the full billing cycle, including Invoicing, Invoice Templates, Payment, and Payment Gateway configuration. Revenue Recognition, Financial Reporting, and integration into the ERP system
Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization
Experience working in Zuora sandbox, including deployment across multiple environments
Ability to work independently with minimal guidance as well as collaboratively with cross-functional teams
Preferred
Experience with Netsuite ERP
Zuora Billing Certification
Experience with Zuora Revenue a plus
Experience working in Zuora APIs
Prior experience in a ZBilling implementation
Experience working with Vertex or similar tax engines
Benefits
Cash compensation (overtime, bonus/commissions, if eligible)
Benefits
Equity (if eligible)
Company
Toast
Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.
1001-5000 employees
H1B Sponsorship
Toast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (32)
2023 (39)
2022 (66)
2021 (29)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$961.95MKey Investors
12 West CapitalBessemer Venture Partners,Greenoaks,Tiger Global Management,TPGTCV,Tiger Global Management
2021-09-22IPO
2020-11-23Secondary Market· $60M
2020-02-14Series F· $400M
Leadership Team
Aman Narang
CEO and Co-Founder
Jonathan Grimm
Co-Founder & CTO
Recent News
The Motley Fool
2026-02-11
Business Wire
2026-02-10
legacy.thefly.com
2026-02-10
Company data provided by crunchbase