TEKsystems · 4 hours ago
Desktop Support Technician
Springfield, IL
Contract
Onsite
Senior Level
$30/hr - $35/hr
5+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Technician to provide onsite support for various hardware, applications, and peripherals. The role involves managing technical support issues and requires more than 5 years of hands-on experience in deskside support.
Information Technology
Responsibilities
Manage break/fix issues and service requests from start to finish
Provide support for macOS and iOS and create supporting documentation
Install and troubleshoot network devices independently
Troubleshoot local server problems, network printers, and device permissions
Use monitoring tools to assess system health and share usage guidance
Perform warranty repairs on computers and peripherals, especially Dell and HP
Support basic troubleshooting for Lexmark/Zebra printers, handheld units, VMUs, and conference room devices
Qualification
Required
5+ years of experience providing onsite support
Proficient with Microsoft SCCM and Intune
Strong troubleshooting experience with Windows 11, O365, and Active Directory
Skilled in supporting and resolving issues on iOS
Able to install, configure, and support various hardware such as scanners, printers, mobile devices, and other peripherals
More than 5+ years of hands-on deskside or site support experience
Provide support for macOS and iOS and create supporting documentation
Install and troubleshoot network devices independently
Troubleshoot local server problems, network printers, and device permissions
Use monitoring tools to assess system health and share usage guidance
Perform warranty repairs on computers and peripherals, especially Dell and HP
Support basic troubleshooting for Lexmark/Zebra printers, handheld units, VMUs, and conference room devices
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase