Operations Program Manager jobs in United States
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Emerge · 17 hours ago

Operations Program Manager

Emerge is seeking an Operations Program Manager with hands-on experience supporting client-specific sales environments, tools, and programs. This role focuses on ensuring processes run smoothly, data accuracy, and providing stakeholders with clear visibility into performance.

Professional ServicesInformation TechnologyMarketingBusiness DevelopmentSales
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Responsibilities

Support day‐to‐day execution of client‐aligned programs, including sales initiatives, renewals, incentives, and partner programs
Coordinate timelines, deliverables, and dependencies across Sales, Finance, Operations, and external partners
Maintain program documentation, trackers, and operational playbooks
Prepare and maintain operational and performance reports (KPIs, dashboards, trackers)
Ensure data accuracy and consistency across reports and systems
Support analysis of trends related to bookings, renewals, pipeline, or program performance
Work within Salesforce (or similar CRM) to extract and validate data
Support reporting tools such as Excel, Tableau, or Business Objects
Partner with internal teams on light system enhancements or process improvements
Serve as an operational point of contact for internal teams supporting client‐specific programs
Communicate status updates, risks, and dependencies clearly and consistently
Assist in preparing materials for leadership updates or program reviews
Identify gaps or inefficiencies in workflows and propose practical, scalable improvements
Support implementation of approved process changes

Qualification

Operations ManagementProgram ManagementSalesforceExcelData AnalysisTableauBusiness AnalysisOrganizational SkillsAttention to DetailCross-functional Collaboration

Required

3-7 years of experience in operations, program management, business analysis, or sales operations
Experience supporting client‐specific sales teams, programs, tools, or reporting environments
Strong proficiency in Excel (pivot tables, lookups, data validation)
Experience working with CRM systems (Salesforce strongly preferred)
Comfortable working with data, dashboards, and operational metrics
Strong organizational skills and attention to detail
Ability to work cross‐functionally and manage multiple workstreams simultaneously

Preferred

Experience supporting sales incentives, renewals, or go‐to‐market programs
Exposure to Tableau, Business Objects, or similar reporting tools
Experience working in global or regional programs (APAC, EMEA, Americas)
Familiarity with client‐specific sales motions, partner models, or channel programs

Company

Emerge

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Emerge global tech enabled managed business service outsourcing company that extend sales, marketing and IT for companies worldwide.

Funding

Current Stage
Late Stage

Leadership Team

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Leo Linder
Founder & CEO at Emerge
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Company data provided by crunchbase