Solution Architect jobs in United States
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Stitch · 6 hours ago

Solution Architect

Stitch is a fast-growing team of passionate marketing technologists, architects, and strategists focused on simplifying marketers' lives with Braze. As a Solution Architect, you will gather and analyze technical requirements, design end-to-end solutions, and ensure seamless integration of Braze with clients' marketing technology stacks.

ConsultingOutsourcingAdvertisingMarketing
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Growth Opportunities
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Responsibilities

Collaborate with other Stitchers on the Delivery team, including Business Strategists, Marketing Strategist, and Technical Producers (email developers) to gather and analyze technical requirements, ensuring Braze and partner technologies are optimally configured within the customer's existing martech stack
Provide detailed documentation, define integration points, and ensure seamless data flow across platforms
Develop comprehensive functional design specifications that outline how Braze's features will support the customer's business goals. This includes defining workflows, user journeys, and business rules to deliver an efficient and scalable solution
Design and implement end-to-end solutions that bridge the gap between business objectives and technical execution. You'll ensure the architecture is robust, scalable, and tailored to meet specific customer needs while integrating seamlessly with the broader technology ecosystem
Build and manage complex data structures, including user attributes and events, to support personalized customer experiences. You'll define how customer interactions and behaviors are tracked and leveraged to enhance engagement strategies
Utilize Braze's segmentation tools to design dynamic and static audience segments based on user behaviors, preferences, and lifecycle stages. You'll ensure that segments are leveraged effectively for targeted messaging and personalized campaign experiences
Design and implement sophisticated campaign flows using Braze's Canvas tool, incorporating multi-step, multi-channel journeys that drive customer engagement. You'll develop logic to automate actions, such as messaging triggers and conditions, based on real-time customer interactions and behaviors
Bring new ideas, recommendations, and solution write-ups to other Solution Architects directly, within projects, or during office hours
Effectively manage your time to achieve quarterly billable hour targets
Stay informed about the latest advancements in Braze and its technology integration partners, as well as other relevant technologies in the marketing technology space by earning and maintaining a minimum of 3 Braze certifications, including the Braze Digital Strategist certification
Occasionally travel, up to 20%, to client sites to actively participate in strategic discussions with a high level of engagement
Perform additional duties as assigned and needed

Qualification

Braze CertificationsMarketing Technology ExperienceData ModelingLiquidAPIsSDKsData IngestionCustomer EngagementTechnical DocumentationOrganization SkillsTime ManagementStrategic Thinking

Required

5+ years of hands-on experience in the marketing technology industry
3 or more Braze Certifications, including the Braze Marketer and Braze Digital Strategist certifications, or the ability to quickly obtain them after starting the role
Knowledge around Liquid, APIs, SDKs, data modeling, and data ingestion processes in order to support clients needs and platform adoption
Experience and confidence in developing and clearly documenting custom solutions
Strong organization and delegation skills
Ability to articulate marketing technology best practices and translate them into practical implementation recommendations
Agility to adapt and consult on areas or new technologies that may be unfamiliar to you, embracing challenges with enthusiasm and curiosity
Strong prioritization and time management skills, thriving in a fast-paced, deadline-driven environment
Excellent strategic and technical thinking, enabling you to envision holistic solutions that align with customer objectives and navigate complex situations with confidence
Proven ability to manage multiple concurrent customer engagements successfully, balancing priorities and resources effectively
Confidence in leading customer-facing discussions and presentations, inspiring trust, and conveying expertise while effectively managing expectations
Ability to travel up to 20%
Must be authorized to work in the United States or Canada without the need for visa sponsorship now or in the future

Benefits

Flexible PTO policy
Monthly tech stipend
Paid parental leave
Medical, dental, vision, and life insurance
In-person onboarding experience at our HQ in Indianapolis, Indiana
Free mental wellness resources
Medical, dental, vision, and life insurance
401k with company match

Company

Stitch

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Stitch is an advertising technologies company that offers tools for customer data management, campaign planning, and segmentation.

Funding

Current Stage
Growth Stage

Leadership Team

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Michael Burton
CEO
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Brian Montminy
Chief Operating Officer
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Company data provided by crunchbase