University Support Services · 9 hours ago
Information Technology Business Analyst
Englewood, CO
Full-time
Onsite
Mid Level
$82K/yr - $104K/yr
3+ years expUniversity Support Services is seeking a Business Analyst for Information Systems to enhance business processes and improve outcomes. The role involves collaborating with business users to implement technology solutions and support strategic projects within the organization.
Higher Education
Responsibilities
The primary function of this position is to assist in identifying opportunities for improvement, supporting business process documentation, and collaborating with teams to implement enhancements
Work with the business stakeholders to identify, plan, and implement innovative technology solutions and business process improvements that meet functional area needs and support the Organization’s objectives for recruiting, retaining and graduating students
Provide guidance and hands-on support of the Organization’s application systems and technologies within area of responsibility
Oversee the integration of third party and cloud-based service providers
Support the institution's technology-based security compliance efforts
Evaluate and recommend the use (or removal) of certain technologies based on situations specific to Organization’s business and operations
Facilitate business process decisions based on strategic importance, cost, ROI and impact to the business (students, faculty and staff) and central support functions (in operations, finance, HR, etc.)
Define scope and objectives of business requirements, including documentation of requirements (i.e. use cases) and translation into system requirement specifications
Lead requirements gathering sessions and create process flows and current/future state documentation
Evaluate existing business and operational flows and define the 'as-is' process models, and then define 'to-be' process models for business process re-engineering initiatives
Plan and manage the release and delivery cycles for continue improvement initiatives
Track and communicate status of continual improvement initiatives
Maintain and nurture relationships at all levels of the organization from campus staff to senior leaders
Collect and analyze data for potential business expansion
Identify specific business opportunities
Influence stakeholders to support business projects
Test business processes and recommend improvements
Create documentation and manuals
Dive deep into operational challenges, working across teams to craft improvement strategies
Brainstorm and help implement innovative cost-saving measures
Keep a pulse of end user feedback, turning their comments into action
Other duties and projects as assigned
Qualification
Required
Bachelor's degree
3-5 years of experience as a project manager, consultant and/or business analyst with an information technology background
3+ years' experience of delivering enterprise information technology solutions
Experience managing and/or delivering IT solutions
Strong analytical skills and ability to think outside the box
Detail-oriented
Ability to work in a fast-paced environment
Ability to frame decisions based on key organizational metrics such as business impact, ROI, etc
Excellent oral and written communication skills
Ability to communicate technical items in a manner that allows the most non-technical person to understand
Ability to translate business needs into technical requirements
Demonstrated ability to lead initiatives within a technical and non-technical setting
Demonstrated ability to work with individuals at all levels of the organization
Experience acting as the liaison between business and IT staff
Experience within the systems development lifecycle
Strong project management skills
Desire to work as part of a team
Ability to work on multiple projects simultaneously and adjust priorities based on institutional need
Desire for continual professional growth and self-motivation to achieve goals
Preferred
Experience with higher education preferred
Experience with configuration and support of higher education business applications a plus
Company
University Support Services
University Support Services LLC (USS) is an affiliate of St. George’s University (SGU), a leading provider of international medical education. St.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Kroen
Chief Compliance Officer
Nicole Megas
Manager of Clinical Administrative Operations (MCAO)
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