Clemson University · 1 day ago
Systems Engineer I
Clemson, SC
Full-time
Onsite
Entry Level
$58K/yr - $104K/yr
3+ years expClemson University is a leading public research institution seeking a Systems Engineer I to enhance its Application Services Department. The role involves serving as a System Administrator for the Genetec Security system, providing technical support, and collaborating with various teams to ensure system stability and performance.
EducationHigher EducationUniversities
Responsibilities
Serve as subject matter expert. Maintain and configure system software on assigned systems. Tune systems for optimal performance. Track system capacity. Ensure stability and availability. Collaborate with third party technical account personnel as needed to accomplish necessary responsibilities. Develop UAT plans and perform all patching and initial testing of upgrades. Coordinate Disaster Recover verification, and maintain Business Continuity strategies
Troubleshoot and problem solve by reviewing and analyzing user logs on a regular basis. Collect and interpret problem information using dumps and traces. Interface with other technical personnel to gather problem information and determine solutions. Escalate support for major problems that cannot be resolved by business functional experts or application analysts. Maintain a calm demeanor in stressful situations and a positive attitude and enthusiasm for technology and solving problems
Serve as the primary technical contact for the TigerOne team. Collaborate on planning for future expansions and integration of new services. Communication is essential for relevant system changes, outages, and best practices. Prioritize issue resolution based on stakeholder needs. Document, compile, and collaborate communication of outstanding issues and updates with stakeholders
Serve an on-call rotation based on CCIT policies and procedures. Monitor system health checks and proactively monitor during emergency events and period of increased activity. Ensure maximum uptime and system availability to support Public Safety requirements
Train and advise backups and provide expert technical assistance for others. Collaborate and liaise with other units that surround the Genetec environment
Qualification
Required
Bachelor's Degree in computer science or related field
Experience in computer system development and modification. Relevant experience may be substituted for bachelor's degree on a year-for-year basis
Comprehensive knowledge of theories and practices and ability to use in complex, difficult and/or unprecedented situations
Ability to work with TigerOne office and other campus teams is essential
Serve as subject matter expert
Maintain and configure system software on assigned systems
Tune systems for optimal performance
Track system capacity
Ensure stability and availability
Collaborate with third party technical account personnel as needed to accomplish necessary responsibilities
Develop UAT plans and perform all patching and initial testing of upgrades
Coordinate Disaster Recover verification, and maintain Business Continuity strategies
Troubleshoot and problem solve by reviewing and analyzing user logs on a regular basis
Collect and interpret problem information using dumps and traces
Interface with other technical personnel to gather problem information and determine solutions
Escalate support for major problems that cannot be resolved by business functional experts or application analysts
Maintain a calm demeanor in stressful situations and a positive attitude and enthusiasm for technology and solving problems
Serve as the primary technical contact for the TigerOne team
Collaborate on planning for future expansions and integration of new services
Communication is essential for relevant system changes, outages, and best practices
Prioritize issue resolution based on stakeholder needs
Document, compile, and collaborate communication of outstanding issues and updates with stakeholders
Serve an on-call rotation based on CCIT policies and procedures
Monitor system health checks and proactively monitor during emergency events and period of increased activity
Ensure maximum uptime and system availability to support Public Safety requirements
Train and advise backups and provide expert technical assistance for others
Collaborate and liaise with other units that surround the Genetec environment
Preferred
3-5 years working knowledge and abilities in IT concepts, practices, and procedures in the area of managing 3rd party enterprise software
Work with Windows OS
Company
Clemson University
Clemson University is an American public, coeducational, land-grant and sea-grant research university.
1001-5000 employees
H1B Sponsorship
Clemson University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (103)
2024 (103)
2023 (74)
2022 (60)
2021 (62)
2020 (50)
Funding
Current Stage
Late StageTotal Funding
$11.14MKey Investors
U.S. Department of Energy Office of ElectricityDensoUS Department of Energy
2024-12-03Grant· $2.47M
2024-10-30Grant
2024-08-20Grant
Leadership Team
M. Karen McCauley
CEO and President Clemson University Foundation
Wil Brasington
Chief Executive Officer, Clemson Alumni Association
Recent News
2026-02-12
2025-12-15
The Philadelphia Inquirer
2025-11-22
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