Sinch · 1 day ago
Compliance, Spam and Fraud Specialist
Atlanta, Georgia, United States
Full-time
Hybrid
Mid Level
$65K/yr - $80K/yr
3+ years expSinch is pioneering the way the world communicates, providing solutions for customer communications through mobile messaging, voice, and email. The Compliance, Spam and Fraud Specialist will manage communications with Sales teams, Brands, and Carriers, and work to improve compliance and messaging operational processes while driving success across all functions.
Telecom & CommunicationsSaaSSoftwareAppsMessagingMobileTelecommunications
Responsibilities
Oversee messaging compliance audits, alerts and establish best compliance practices to operationalize recurring audits and alerts
Act as the support person for all things messaging compliance related, including legal (TCPA and state-specific regulations) and industry best practices (Cellular Telecommunications Industry Association)
Improve various compliance messaging operational processes
Manage relationships with key internal/external partners and stakeholders driving messaging compliance
Assist customers with messaging compliance related concerns and issues while building supporting frameworks
Create and improve internal and external compliance-related documentation
Qualification
Required
3+ years of experience in compliance, regulatory, internal audit, or 2+ years of experience in the telecommunications industry heavily involved in messaging compliance
Excellent organization and project management skills
Experience working in a hypergrowth technology environment (constantly changing)
Experience with TCPA compliance or the telecommunications industry (CTIA or CWTA) is a strong plus; or experience in a similarly regulated industry
Demonstrated ability to collaborate cross-functionally to improve processes
Excellent communication and problem-solving skills
Excellent data manipulation skills (advanced Excel/GSheets knowledge) Must have a data-driven, metrics-oriented mindset
Strong self-starter attitude
Initiative to develop and lead your own projects
Strong process-orientation and ability to drive a consistent and repeatable experience
Preferred
Experience with Jira and Zendesk a plus
Familiarity with the following messaging operations: international number provisioning, dedicated short code applications and provisioning, toll-free number verifications, 10DLC Process, carrier audit investigations and resolutions, and toll-free and short code number transfers between providers
Benefits
We offer comprehensive market competitive medical, dental, and vision plans.
Take advantage of our free virtual counselling resources through our global Employee Assistance Program.
Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
Enjoy a generous paid time off program.
We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
Our flexible remote work offerings allow you to work wherever you are the most productive and successful.
Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
Company
Sinch
Sinch is a cloud communications company that connects businesses and customers through tools that enable personal engagement.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.58BKey Investors
SoftBank,Temasek HoldingsSoftBank
2024-09-13Post Ipo Debt· $48.85M
2022-09-30Post Ipo Secondary
2021-05-24Post Ipo Equity· $1.13B
Leadership Team
Laurinda Pang
Chief Executive Officer
Johan Hedberg
Corp. dev. and Co-Founder
Recent News
2026-02-12
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2026-01-23
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