Data Center Technician , DCC Communities jobs in United States
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Amazon · 20 hours ago

Data Center Technician , DCC Communities

positionCanton, Mississippi, USA
timeFull-time
remoteOnsite
seniorityEntry Level
money$26/hr - $47/hr
date1+ years exp

Amazon Data Services, Inc. is seeking a Data Center Technician to join their dynamic AWS team, playing a critical role in maintaining global cloud infrastructure. The technician will be responsible for hardware and network diagnostics, physical repairs, and ensuring seamless data center operations that support millions of businesses worldwide.

RetailArtificial Intelligence (AI)E-CommerceLogisticsDeliveryFoundational AI
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Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to interview, train and onboard new team members

Qualification

Network server troubleshootingServer hardware troubleshootingFiber optic cabling standardsData center operationsCabling infrastructure best practicesCustomer service skillsProblem-solving skillsTeam collaboration

Required

1+ years of network server troubleshooting and repair experience
1+ years of server hardware troubleshooting and repair experience
Experience with server booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
Knowledge of network design, protocols and troubleshooting

Preferred

Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience with data center operations: inventory management, hot/cold aisles, security
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave

Company

Amazon

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Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
dateFounded in 1994
location
Seattle, Washington, USA
people-size10001+ employees
web-link
https://amazon.com

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase