Vaco by Highspring · 7 hours ago
Automotive Technical Support Specialist
Fort Lauderdale, FL
Full-time
Onsite
Senior Level
$33/hr - $40/hr
5+ years expVaco is hiring for an Automotive Technical Support Specialist. This role is responsible for delivering a high-level customer experience while providing technical support related to specialized automotive products.
Staffing & Recruiting
Hiring Manager
Liza Horner
Responsibilities
Handle inbound and outbound customer calls and written correspondence
Provide product-related technical support and troubleshooting guidance
Process product and service orders, including RMAs
Maintain accurate documentation within CRM/ERP systems
Assist with administrative tasks, including organizing order and invoice records
Ensure timely and accurate order entry and follow-through
Maintain professionalism and strong customer engagement at all times
Support internal team operations as needed
Qualification
Required
5-8 years of experience in automotive customer service, inside sales, or technical support
Strong understanding of technical specifications and product troubleshooting
Ability to read schematics and technical documentation
Experience with ERP/CRM systems and documenting technical cases
Strong written and verbal communication skills
Excellent time management and organizational skills
Analytical problem-solving ability
Comfortable working in a fast-paced, customer-facing environment
Preferred
Associate's Degree preferred
Electromechanical aptitude highly preferred
Benefits
Discretionary bonuses
Medical, dental, and vision benefits
401(k) retirement plan
Company
Vaco by Highspring
Vaco is the Talent Solutions division of Highspring, a leading global professional services organization.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase