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Dedicated Fleet Manager jobs in United States
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TMC Transportation · 2 days ago

Dedicated Fleet Manager

TMC Transportation is seeking a Dedicated Fleet Manager to work out of their Dedicated Account at Home Depot's DC in San Antonio, TX. The role involves utilizing coaching and leadership skills to manage dedicated drivers, meet operational goals, and ensure safety and productivity.
AutomotiveLogistics
Hiring Manager
Tera Verrant
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Responsibilities

Review driver check calls to determine driver location and estimated delivery times
Receive load assignments from Customer Service and review to ensure the appropriateness of such driver work assignments
Dispatch loads to the drivers (issue load information, loading instructions, directions, routing, and fuel information)
Call customers to obtain directions information and schedule loading/delivery appointments, as necessary
Notify Customer Service Department of issues/changes that might impact customer expectations or affect load assignments
Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
Ensure the awareness of and enforce company policies
Maintain records pertaining to driver performance and productivity
Other duties may be assigned

Qualification

Coaching skillsDriver managementLeadership skillsSafety complianceCustomer service

Required

Utilize coaching and leadership skills to manage dedicated drivers
Achieve specific goals including meeting pick-up and delivery requirements
Maximize revenue and driver productivity
Retain drivers and achieve an excellent safety record
Review driver check calls to determine driver location and estimated delivery times
Receive load assignments from Customer Service and review for appropriateness
Dispatch loads to the drivers including issuing load information, loading instructions, directions, routing, and fuel information
Call customers to obtain directions information and schedule loading/delivery appointments
Notify Customer Service Department of issues/changes impacting customer expectations or load assignments
Promote safety throughout all areas of operations
Focus on driver retention by understanding driver requirements/preferences
Monitor driver performance to ensure requirements are being met
Keep drivers informed and motivated
Identify, track, and resolve performance issues by conducting driver evaluations
Resolve driver conflicts, problems, and requests regarding home time, pay, equipment, and load assignments
Ensure awareness of and enforce company policies
Maintain records pertaining to driver performance and productivity

Company

TMC Transportation

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TMC Transportation is a privately owned flatbed trucking company.