Crescent Solutions · 16 hours ago
Operations Analyst
Crescent Solutions is seeking an Operations Analyst to oversee account enrollment processes and manage transactions. The role involves fostering utility partnerships and providing support in billing and arrears operations, requiring strong analytical skills and attention to detail.
Responsibilities
Responsible for account enrollments, ensuring accuracy and timeliness
Handle transaction management, maintaining meticulous records and efficient processes
Develop and sustain effective relationships with utility partners
Provide essential support in billing operations and arrears
Perform customer service and administrative tasks with precision and care
Contribute to various projects, optimizing processes and supporting operational goals
While initial tasks are outlined, the role may evolve to include additional duties as identified by supervisors
Qualification
Required
Excellent communication and negotiation skills
Ability to manage multiple tasks without extensive supervision once fully trained
Strong attention to detail with the ability to deliver precise and accurate work
Versatile and adaptable, with proven capabilities in managing diverse tasks
Positive attitude and efficiency in task completion highly valued
Strong analytical skills for effective problem-solving and process optimization