Corporate Vice President - Senior Manager Service Delivery Platform/Development Engineering jobs in United States
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Ladders · 12 hours ago

Corporate Vice President - Senior Manager Service Delivery Platform/Development Engineering

Ladders is seeking a Corporate Vice President - Senior Manager Service Delivery Platform/Development Engineering to join a leader in the Finance & Insurance space. This role involves building and maintaining systems that power mission-critical workflows while collaborating with product and peers to design scalable solutions.

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Growth Opportunities
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Responsibilities

Develop and implement a strategic vision for the ServiceNow platform
Foster a culture of collaboration and continuous improvement
Serve as a key liaison between IT and business stakeholders
Lead initiatives for adopting new technologies and optimizing processes
Implement AI and Machine Learning to enhance IT service processes
Manage integrations between ServiceNow and other key platforms
Drive training programs to enhance team and user skills

Qualification

ServiceNowIT service managementAIData analyticsJiraStakeholder engagementChange management

Required

5-7 years of experience in IT service management roles, particularly with ServiceNow and Jira
Deep understanding of ServiceNow architecture and ITSM Pro best practices
Experience overseeing development and support teams in enterprise environments
Proficiency in AI and data analytics technologies for service management
Strong stakeholder engagement and change management experience

Benefits

Comprehensive benefits package including modern workforce offerings
Programs for leave, adoption assistance, and student loan repayment
Opportunities for professional development and growth
Inclusive culture promoting diverse perspectives and experiences

Company

Ladders is the home for $100K+ careers

Funding

Current Stage
Growth Stage
Total Funding
$7.25M
Key Investors
Matrix
2004-11-08Series A· $7.25M

Leadership Team

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Marc Cenedella
Founder
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Company data provided by crunchbase