Liberty Mutual Insurance · 22 hours ago
Claims Specialist
United States
Full-time
Remote
Entry, Mid Level
$61K/yr - $113K/yr
2+ years expLiberty Mutual Insurance is a fast-growing company seeking a Workers Compensation Claims Specialist within the West Region. In this role, you will review, analyze, and process claims, making decisions about liability and compensability while managing an inventory of commercial property and casualty claims.
FinanceProperty & Casualty InsuranceFinancial ServicesInsurance
Responsibilities
Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages
Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners
Refers to claim to subrogation group or Special Investigations Unit as appropriate
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim
Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims
Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company
Acts as senior technical professional on team, assisting team members with escalated issues
Mentors and trains new team members
Participates in Quality Review process
Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews
Performs other duties as assigned
Qualification
Required
BS/BA degree or equivalent work experience
Minimum of 2 years experience in claims adjustment, general insurance or formal claims training
Required to obtain and maintain all applicable licenses
Knowledge of claims investigation techniques, medical terminology and legal aspects of claims
Preferred
Experience in the Washington jurisdiction is preferred
Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU)
Benefits
Comprehensive training
Workplace flexibility
Professional development opportunities
Employee Resource Groups
Benefits that support your life and well-being
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
Recent News
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