Old Navy · 2 days ago
Project Manager, Field Communications
San Francisco, CA
Full-time
Onsite
Mid Level
$94K/yr - $122K/yrOld Navy is on a mission to democratize fashion and make shopping fun again. The Project Manager of Field Communications supports store and field leaders by delivering effective communication tools and resources to enhance engagement and execution.
E-CommerceFashionLifestyleApparel
Responsibilities
Develop and deliver impactful communications to support large-scale projects and initiatives while balancing Old Navy strategies, visions, and values
Work with business partners to ensure teams deliver quality, clarity, timeliness, accuracy, and relevance of all communications to drive improvements in store execution
Develop and maintain strong cross-functional relationships with business partners and provide support for store teams
Work closely with business partner teams on targeted communications that range from tactical communications delivered digitally to PowerPoint and webinar-based learning experiences to large scale events
Execute all phases of communication, including writing, creating, editing, and publishing messages
Attention to editorial details and the Old Navy brand voice are essential
Safeguard the volume of information being distributed to stores and ensure it is digestible, and the delivery of vehicles produces the best result for the intended audience
Analyze opportunities, drive results, and measure the success of initiatives to make informed decisions
Support cross-team initiatives connected to events, community engagement, and other activations
May be assigned other duties and tasks not specifically outlined in this description
Qualification
Required
Develop and deliver impactful communications to support large-scale projects and initiatives while balancing Old Navy strategies, visions, and values
Work with business partners to ensure teams deliver quality, clarity, timeliness, accuracy, and relevance of all communications to drive improvements in store execution
Develop and maintain strong cross-functional relationships with business partners and provide support for store teams
Work closely with business partner teams on targeted communications that range from tactical communications delivered digitally to PowerPoint and webinar-based learning experiences to large scale events
Execute all phases of communication, including writing, creating, editing, and publishing messages
Attention to editorial details and the Old Navy brand voice are essential
Safeguard the volume of information being distributed to stores and ensure it is digestible, and the delivery of vehicles produces the best result for the intended audience
Analyze opportunities, drive results, and measure the success of initiatives to make informed decisions
Support cross-team initiatives connected to events, community engagement, and other activations
May be assigned other duties and tasks not specifically outlined in this description
A great communicator who can convey information and ideas through excellent written and verbal communication, in an engaging manner facilitating understanding, adoption and retention
Ability to adapt to constant change
Can articulate and embrace challenges; learn from and seek information that can result in improved business results
Identifies opportunities within the store environment and offers solutions to improve the overall communications experience
Sets specific and measurable performance objectives and strives to always meet or exceed the performance standard
Demonstrates attention to detail in the creation of processes and monitors implementation to ensure proper execution
Proficient in Word, PowerPoint, Excel and SmartSheet
Preferred
In Design and video editing experience preferred
Old Navy or retail experience preferred
Benefits
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
Company
Old Navy
Old Navy offers shoppers with an online platform to find and purchase from among a collection of apparel stores in California. It is a sub-organization of Gap.
Founded in 1994
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Horacio Barbeito
President and CEO
BEHNAZ GHAHRAMANI
Chief Marketing Officer
Recent News
2026-02-10
Tubefilter
2026-02-03
Retail Dive
2025-12-16
Company data provided by crunchbase