The Hershey Company · 2 days ago
Sr Analyst Customer SC - Salty Snacks
Hershey, PA
Full-time
Hybrid
Mid, Senior Level
3+ years expThe Hershey Company is seeking a motivated individual to join their Salty Snacks Team as a Customer Supply Chain Senior Analyst. This role is responsible for managing key supply chain activities to ensure flawless replenishment execution for assigned customers while aligning tactical and strategic imperatives.
Food and BeverageManufacturingConfectioneryService IndustrySnack Food
Responsibilities
Work with multi-function internal and external teams to provide timely replenishment and planning actions and insights for promotions, seasons, and planogram changes. Specific activities include the communication of promotion items and quantities, creation and execution of seasonal push-pull strategies for everyday items and forecasting and management of new and deleted items
Maximize selling opportunities: Use insights derived from retail data to drive retail in-stock and sales. Through detailed understanding of customer forecasts and distribution network configuration and practices, assist Sales and Category Strategy to promote proper volume allocation and timing of inventory
Manage and develop scorecards for key customers to highlight metrics, shortfalls, and action items as needed to correct course. Lead the relationship with Key Customer Replenishment Managers, Sales Teams, and Buyers through regular weekly supply chain related discussion
Establish and monitor progress against key milestones in the life cycle of all promotion events, modular transitions, and item changes. Lead regular multi-function meetings, to identify potential problems, implement corrective actions, and update all affected parties to protect customer on-shelf commitments
Monitor fill rates, on-time delivery, inventory levels, service to retail partners and waste for assigned customers. Develop the tools and processes to deliver reliable results and drive corrective action. Formulate and execute special warehousing, transportation, and packaging initiatives as needed based on company directives
Represent Hershey on all relevant special projects and customer initiatives. Through customer interaction and regular benchmarking, develop and maintain a focus on customer’s strategic direction to educate and prepare internal constituents and actively participate in strategic programs when there is a demonstrated benefit to the total supply chain
Monitor PO fill rate violations, ASN and OTIF fines, and shortage/transportation violations. Identify opportunities for improvement and dispute invalid charges
Track item/DC out of stock issues, work cross functionally to develop a solution and communicate recovery timeline
Reconcile demand/forecast alignment between Supply Chain, Sales, and customer forecasts
Lead formal internal and external meetings and events to manage peer relationships and facilitate business planning
10-35% travel required to attend in-person meetings
Qualification
Required
Demonstrated ability to perform role with minimal supervision, work in an ambiguous environment and be solutions orientated
Exceptional oral and written communication skills
Strong analytical capabilities. Demonstrated ability to organize data from disparate sources to tell a cohesive story
Ability to negotiate effectively with internal and customer partners at all levels. Able to integrate feedback and adjust plans accordingly
Strong collaboration, communication, and relationship management skills
Proficient understanding of fundamental business management and supply chain principles and concepts
Thorough grasp of key internal and customer forecasting, order generation, and order fulfillment processes
Ability to lead multi-functional project teams
Proficient in all Microsoft Office applications
Ability to present complex solution in an executive summary
Strong project management capabilities
Disposition to engage with customer at all levels of their organization (replenishment analyst to SVP)
Ability to thrive in a fast-paced, rapidly evolving, and collaborative entrepreneurial environment
Bachelor's degree required
At least 3-5 years progressive experience in Supply Chain or related function
Company
The Hershey Company
The Hershey Company is headquartered in Hershey, Pa., and is an industry-leading snacks company with a purpose to make more moments of goodness through its iconic brands.
10001+ employees
H1B Sponsorship
The Hershey Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (6)
2023 (7)
2022 (6)
2021 (4)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$4.62B2025-10-21Post Ipo Debt· $1.88B
2025-02-19Post Ipo Debt· $2B
2023-05-01Post Ipo Debt· $750M
Leadership Team
Kirk Tanner
Chief Executive Officer
Michele Buck
President & CEO
Recent News
2026-02-12
Company data provided by crunchbase