ES&A Sign and Awning Co. · 1 day ago
Program Manager - National Sales & Administration
Eugene, OR
Full-time
Onsite
Mid, Senior LevelES&A Sign and Awning Co. is seeking an experienced Program Manager to oversee a full portfolio of projects for a single customer. This role involves coordinating communication across internal departments and external subcontractors to ensure successful project execution.
Manufacturing
Hiring Manager
Michelle Morris-Jones, PMP
Responsibilities
Independently manage and execute single-item and small-order service requests for the customer
Oversee project intake and execution across multiple scopes and timelines, ensuring milestones are met consistently
Manage project change control, including change orders, revisions, and scope adjustments, while balancing customer expectations, cost, and schedule
Demonstrate master-level expertise in all pre-installation milestones, including: Project intake and code research, New site markups, Quote entry and proposal creation, Art requests and art quality checks, Contract review and submittal execution, Work order submission and engineering requests
Master permitting requirements and proactively manage permit acquisition across jurisdictions while mitigating any approval risks
Qualify and resolve inconsistencies between quoted materials, designs, engineering documents, and shop drawings
Ensure accuracy and alignment across all project documentation prior to installation
Identify and recommend value engineering opportunities that benefit the customer while maintaining project integrity
Serve as a knowledgeable advisor to the customer throughout the project and program lifecycle
Coordinate effectively with customers, subcontractors, and internal teams to ensure alignment and timely execution
Act as a central communication point to drive accountability and resolve issues proactively
Qualification
Required
Proven experience in program or project management within a multi-project, customer-focused environment
Demonstrated ability to partner cross-functionally with production, design, estimating, planning, accounting, and operations, with a deep understanding of each department's role, requirements, and limitations to accurately represent internal capabilities and commitments to the customer
Strong understanding of pre-installation and permitting processes, with the ability to manage multiple workstreams simultaneously
Experience coordinating with external partners, subcontractors, and customer-side vendors in a professional and accountable manner
Ability to independently prioritize, execute, and adapt in a fast-paced, ever-changing project environment
Preferred
Collaborative & Team-Oriented Mindset
Demonstrate a truly collaborative approach that values and respects the contributions of all internal departments, not just the immediate project team
Build strong working relationships across production, design, estimating, planning, accounting, and management to drive aligned outcomes
Approaches challenges with a 'shared success' mindset, proactively seeking solutions that support both team and organizational goals
Professional Communication & Relationship Management
Communicates thoughtfully, clearly, and responsibly with customers, external partners, subcontractors, and customer-side vendors
Maintains professionalism and composure in high-pressure situations, addressing issues with diplomacy and accountability
Represents the company with integrity and consistency in all external interactions
Proactive & Customer-Focused Execution
Highly proactive self-starter who anticipates needs, identifies risks, and takes initiative to address challenges before they escalate
Willing and able to go above and beyond to support the customer while balancing internal capabilities, timelines, and constraints
Thrives in fluctuating project environments and adapts quickly to shifting priorities without sacrificing quality or service
Leadership Presence & Accountability
Demonstrates strong ownership of outcomes and follows through on commitments
Exercises sound judgment and discretion when navigating complex decisions involving cost, schedule, and stakeholder expectations
Serves as a steady, reliable point of leadership for both internal teams and external partners
Company
ES&A Sign and Awning Co.
Your single source sign provider. We can take your project from concept to reality and make your brand shine.
Founded in 1965
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase