Microsoft · 10 hours ago
System Administrator - ServiceNow
Redmond, WA
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $235K/yr
3+ years expMicrosoft is a leading technology company committed to cultivating an inclusive work environment. The ServiceNow Systems Administrator is responsible for the operational health and effectiveness of ITSM and SPM, ensuring the platform remains reliable while partnering with various teams to manage incidents and drive continuous improvements.
Artificial Intelligence (AI)Enterprise SoftwareCloud ComputingCyber SecuritySoftwareProfessional ServicesInformation TechnologyAgentic AIApplication Performance ManagementBusiness DevelopmentDevOpsInformation ServicesManagement Information SystemsNetwork Security
Responsibilities
Own day‑to‑day operational health, reliability, and governance of the ServiceNow platform with focus on IT Service Management and Strategic Portfolio Management
Lead incident, request, and problem management activities, including root cause analysis and service stability improvements
Administer and govern ServiceNow configurations, workflows, data quality, access controls, and upgrade readiness using low‑code and no‑code capabilities
Partner with engineering, service owners, and operations teams to operationalize services and reduce production support friction
Drive continuous improvements in platform performance, reliability, and user experience through standardization, automation, and operational insights
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Preferred
Master's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 6+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 8+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience
3+ years technical experience working with large-scale cloud or distributed systems
Benefits
Certain roles may be eligible for benefits and other compensation.
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
Morningstar.com
2026-01-16
Company data provided by crunchbase