Fly Alliance · 18 hours ago
IT Support Administrator
Ocoee,FL,US
Full-time
Onsite
Mid Level
3+ years expFly Alliance is a leading private aviation group specializing in various aviation services. The IT Support Administrator is responsible for maintaining the IT systems and infrastructure, providing technical support, managing hardware and software assets, and identifying technology improvements to enhance operations.
AerospaceHuman ResourcesField SupportSales
Responsibilities
Maintain and support core IT operations, including macOS and Windows operating systems, laptops, desktops, mobile devices, software applications, printers, and office hardware
Administer and respond to requests through the IT Help Desk
Configure, deploy, and maintain new computer equipment for all departments
Tag, track, and manage inventory of company-issued devices
Monitor and maintain system security, backups, and data integrity
Coordinate with telecommunications providers
Maintain conference room and audiovisual technology
Travel to satellite offices as needed
Research and recommend emerging technologies
Assist with network architecture planning, monitoring, and optimization (LAN/WAN, VPN, firewalls)
Support Cybersecurity initiatives including endpoint protection, vulnerability management, and access controls
Assist in identity and access management (IAM), including user provisioning, MFA, and role-based access
Participate in disaster recovery planning, business continuity testing, and incident response
Support cloud-based infrastructure and Saas administration (Microsoft 365, Google Workspace, backups, devise management)
Assist with mobile device management (MDM) policies and enforcement
Create and maintain IT documentation, SOPs, and asset lifecycle records
Support automation and scripting to improve IT efficiency (PowerShell, Bash, or similar tools preferred)
Collaborate on IT compliance initiatives related to security, aviation, and regulatory requirements
Analyze system performance metrics and recommend improvements
Participate in IT projects such as system migrations, infrastructure upgrades, and new technology rollouts
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or equivalent experience
Minimum three (3) years of experience in a similar role
Preferred
Professional IT certifications preferred
Support automation and scripting to improve IT efficiency (PowerShell, Bash, or similar tools preferred)
Benefits
Medical, Dental, Vision
Paid Time Off
401(k) with company match
Company
Fly Alliance
Fly Alliance is an aerospace company that offers jet charter,parts, sales, and maintenance services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin Wargo
Chief Executive Officer at FlyAlliance
Christopher Tasca
President & Co-Founder
Recent News
Company data provided by crunchbase