Gelpac · 11 hours ago
Sr Microsoft 365 & Identity Analyst
United States
Full-time
Remote
Senior Level
7+ years expProAmpac is a nearly $5 billion packaging company seeking a Senior Microsoft 365 & Identity Analyst to serve as the technical lead for their M365 and identity platforms. This role involves leading tenant-to-tenant migrations and providing technical mentorship while collaborating with various stakeholders to deliver secure and compliant solutions.
ManufacturingLogisticsPackaging Services
Responsibilities
Lead large-scale tenant-to-tenant migrations for Exchange Online, OneDrive/SharePoint, and Teams using BitTitan MigrationWiz or Quest; own the entire lifecycle from planning and pre-migration assessments through cutover coordination and stabilization
Serve as the technical escalation point and SME for Microsoft Entra ID, Active Directory Domain Services, Exchange Online, Teams, and Microsoft Purview; provide Tier 3 support and technical guidance to build team capability
Own identity lifecycle management, Conditional Access/MFA implementation, hybrid sync (Entra Connect), and certificate services (AD CS, public certificates) to ensure seamless and secure access across the enterprise
Build and maintain M&A integration playbooks for M365 and identity services; document repeatable workflows to accelerate future acquisitions and reduce migration risk
Operate and improve Defender for Office 365 security controls (anti-phishing, Safe Links/Attachments); partner with InfoSec to tune policies, triage alerts, and close security gaps
Support Legal team with Microsoft Purview eDiscovery operations (legal holds, searches, exports) and maintain appropriate access controls and audit trails
Develop PowerShell and Microsoft Graph automation to reduce manual work, improve consistency, and enable scale for our growing environment
Create and maintain technical documentation, runbooks, architecture diagrams, and SOPs; ensure knowledge is captured for incident response and team continuity
Drive continuous improvement through proactive security gap identification, automation initiatives, and implementation of M365 best practices
Participate in Change Advisory Board (CAB), lead post-incident RCA, and maintain operational discipline through change control and incident management processes
Qualification
Required
7–10+ years of hands-on Microsoft 365 engineering experience in an enterprise environment (or 5+ years with clear evidence of senior-level ownership and large-tenant impact)
Proven hands-on experience leading complex tenant-to-tenant migrations with deep technical proficiency in BitTitan MigrationWiz, Quest, or similar migration platforms; experience managing multi-phase migrations, coexistence configurations, and minimal-disruption cutovers
Deep expertise in Exchange Online (mail flow, hybrid configurations, transport rules), Microsoft Entra ID (Conditional Access, MFA, PIM), and Entra Connect/AD Connect operations
Strong experience with Defender for Office 365 operations, Microsoft Purview eDiscovery, and enterprise compliance/retention policies
Advanced PowerShell scripting and automation skills; experience with Microsoft Graph API and Azure Automation for administration and reporting
Experience with certificate lifecycle management, PKI (AD CS), and hybrid authentication trust chains
Self-directed problem-solver with proven ability to diagnose complex technical issues independently and deliver results with minimal supervision
Strong communication skills with ability to translate technical concepts for non-technical stakeholders and lead outage calls under pressure
Bachelor's degree in information technologies or equivalent combination of experience and relevant IT certifications
Preferred
Power Platform experience (Power Apps, Power Automate) for internal process automation
Microsoft certifications
M&A integration experience
Benefits
Professional development support including ongoing training and certification opportunities in Microsoft 365, identity, and security technologies.
Company
Gelpac
Gelpac is a supplier of high performance packaging solutions had modest beginnings.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-03-13Acquired
2021-09-22Secondary Market
Recent News
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2025-11-25
2024-04-26
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2024-04-26
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