ORAU · 1 day ago
Quality Assurance Manager - FBI Name Check Program
Clarksburg, WV
Full-time
Onsite
Senior Level
5+ years expORAU is seeking an experienced Quality Assurance Manager to lead the quality program for the FBI’s National Name Check Program. The QA Manager will oversee standards, processes, and evaluations to ensure product accuracy and compliance while promoting a culture of quality and accountability across contractor operations.
EducationUniversities
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Develop, maintain, and enforce quality standards for all name-check workflows
Ensure alignment with applicable federal policies, FBI program guidance, and contract requirements
Liaise with the quality assurance team to ensure ongoing compliance with established standards and procedures
Oversee systematic review of work products to verify accuracy, completeness, and adherence to procedures
Analyze error trends, failure points, and process deviations; lead root-cause analysis and corrective action planning
Provide direction and technical support to quality analysts and team leads to ensure consistent application of standards
Monitor compliance with federal regulations, FBI policies, and security requirements
Identify and report systemic risks or recurring deficiencies; collaborate with program leadership to implement mitigation strategies
Support readiness for government audits, inspections, and performance evaluations
Partner with training staff to ensure quality standards are embedded into training materials and onboarding programs
Conduct refresher training, targeted coaching, and quality-focused workshops for staff and supervisors
Reinforce a culture of accuracy, accountability, and continuous improvement
Develop and maintain quality metrics, dashboards, and trend analyses; brief leadership and government stakeholders on performance
Recommend process improvements, workflow adjustments, or automation opportunities to reduce error rates and increase consistency
Track corrective and preventive actions (CAPA) to ensure timely completion and measurable improvement
Qualification
Required
Bachelor's degree in quality management, criminal justice, public administration, statistics, or a related field
5+ years of experience in quality assurance, compliance, or audit functions—preferably within federal programs or high-volume analytical environments
Strong understanding of QA/QC methodologies, root-cause analysis, and performance measurement
Demonstrated ability to interpret and apply federal policies, SOPs, and program requirements
Strong analytical, communication, and documentation skills
Experience leading teams in a structured, metrics-driven environment
Active security clearance or the ability to obtain one, if required
Preferred
National Name Check Experience or Experience with analytical FBI programs
Familiarity with processing name check requests
Company
ORAU
ORAU provides innovative scientific and technical solutions to advance research and education, protect public health and the environment and strengthen national security.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Andy Page
President /CEO
Scott Miller
President and CEO, ORAU ConScientia
Recent News
The Motley Fool
2025-12-05
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