Trimble Inc. · 1 week ago
Systems Support Specialist
US - Portsmouth, NH
Full-time
Onsite
New Grad, Entry Level
$18.61/hr - $24.66/hrTrimble Inc. is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. The Systems Support Specialist will provide expert-level support to clients, ensuring they maximize the power of the B2W ONE Platform, while also collaborating with development teams to drive platform evolution.
Cloud ComputingSoftwareIndoor PositioningMapping ServicesNavigationWeb Hosting
Responsibilities
Champion Customer Success: Provide expert-level support via phone and screen-sharing to help clients navigate configuration, product functionality, and hosted services
Master Technical Troubleshooting: Dive deep into system performance, permissions, and data inconsistencies to resolve complex application errors
Drive Platform Evolution: Collaborate directly with Development teams by documenting defects and trends to influence future software enhancements
Author Knowledge Excellence: Develop and publish high-impact Knowledge Base articles that empower both peers and customers to find rapid solutions
Qualification
Required
You hold a college degree in a relevant field and have a solid understanding of relational database concepts
You possess advanced proficiency with Microsoft Windows desktop/server operating systems and Google products
You are a highly motivated self-educator with a 'detective's instinct' for troubleshooting technical hurdles
You have a strong phone presence and the ability to maintain poise and empathy during challenging customer interactions
Preferred
Previous experience with SQL or a background in coding/programming
Prior experience working within the AECO or construction technology space
Experience using CRM systems to manage and track complex case lists
Benefits
Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health
Dependent care and commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan
Company
Trimble Inc.
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done.
Founded in 1978
10001+ employees
H1B Sponsorship
Trimble Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (61)
2023 (43)
2022 (52)
2021 (51)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$1.02BKey Investors
Bank of America
2022-12-30Post Ipo Debt· $1B
2002-01-15Post Ipo Equity· $19.2M
1990-07-27IPO
Leadership Team
Robert Painter
Chief Executive Officer
Phillip Sawarynski
Chief Financial Officer
Recent News
legacy.thefly.com
2026-02-10
Company data provided by crunchbase