Pinnacle Home Care · 10 hours ago
Scheduler - Home Health Care - 8:30 AM - 7:00 PM
United States
Full-time
Remote
New Grad, Entry LevelPinnacle Home Care is Florida’s largest Medicare-certified home health provider, delivering high-quality, patient-centered care for over two decades. They are seeking a Clinical Assistant/Scheduler to manage patient scheduling and ensure continuity of care while maintaining clinician efficiency and compliance with operational procedures.
HealthcareHospitalHealth CareNursing and Residential Care
Responsibilities
Schedules patients for the entirety of visit plans at the beginning of each episode, ensuring consistency and continuity of care
Ensures clinician efficiency by utilizing the productivity spreadsheet. Updates the spreadsheet to identify opportunities and maintain appropriate staffing levels. Reports deficiencies and failures to meet full-time standards and PRN clinician requirements to the Clinical Manager
Complies with Pending SOC standard operating procedures to process incoming referrals accurately and on time. Strives to achieve admission within 24 hours of referral receipt for each patient
Reviews and reports daily to Care Coordinators and Clinical Managers all Pending SOCs that were scheduled but not admitted
Documents updates on patient care and scheduling adjustments in communication notes
Schedules new hire clinicians in accordance with ramp-up expectations
Schedules resumptions of care following facility discharge and in alignment with Clinical Review Team notes
Works one major and one minor holiday per calendar year and provides availability for one weekend per month
Maintains patient and employee confidentiality in accordance with HIPAA regulations and agency standards
Performs other duties and activities as delegated by the Branch Clinical Manager or Scheduling Manager
Schedules, reschedules, and manages patient visits across all disciplines in accordance with the plan of care, frequency orders, and episode timelines
Monitors underscheduled visits to prevent missed or delayed care
Ensures adequate staffing coverage for callouts, PTO, weekends, and holidays
Balances clinician productivity, geographic considerations, and availability when scheduling
Navigates and manages workflows within the WellSky EMR, including Resource Manager, Episode Manager, and task queues
Qualification
Required
Must be a High School graduate
Demonstrates strong attention to detail, ensuring accuracy in scheduling, reporting, and documentation while maintaining compliance with policies and procedures
Exhibits strong organizational skills to balance multiple tasks, manage time efficiently, and ensure the seamless execution of scheduling processes
Communicates effectively through clear verbal and written communication, facilitating collaboration and keeping all team members informed
Works well in a collaborative team environment, fostering positive relationships with colleagues and clinicians to support efficient achievement of patient care goals
Applies strong problem-solving skills to identify scheduling challenges and operational issues, implementing practical solutions to maintain smooth workflows and optimized resource utilization
Demonstrates adaptability by adjusting to changing schedules, priorities, and unforeseen circumstances in a fast-paced healthcare environment
Benefits
Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
Growth & Stability: Over two decades as Florida’s largest home health agency.
Recognized Excellence: Ranked as a USA Today Top Workplace.
Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.
Company
Pinnacle Home Care
Pinnacle Home Care is a full service Medicare Certified and Home Health Company locally owned and operated by home health professionals.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Victoria Giuliani
Vice President Human Resources
Company data provided by crunchbase