Application Technical Specialist jobs in United States
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A-Line Staffing Solutions · 1 day ago

Application Technical Specialist

positionSmithfield, RI, US
timeFull-time
remoteOnsite
seniorityEntry Level
money$17/hr - $17/hr
date1+ years exp

A-Line Staffing Solutions is seeking an Application Technical Specialist for a technology rollout call center. The role involves providing first-level troubleshooting support and managing multiple technology projects while handling calls from technicians and vendors.

Human ResourcesInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Taking calls from technicians / vendors / contractors who are implementing technology in the stores
Providing first level troubleshooting support to contractors/vendors on-site implementing the hardware
Updating a tracking application as calls are handled and performing system validations
Providing updates via email, Excel, etc. when not handling calls
Handling multiple technical rollout projects simultaneously
Accommodating fluctuating shift times for night-time projects and different time zones
Participating in paid training for 5 days a week onsite in the office

Qualification

Troubleshooting skillsMicrosoft OutlookMicrosoft WordMicrosoft ExcelIT hardware installationVerbal communicationWritten communication

Required

A minimum of 1-year relevant work experience needed
A Minimum of a High School Diploma or GED required
Must possess clear, accurately and tactful, communication both verbally and written
Possess basic troubleshooting and problem-solving skills

Preferred

Working knowledge of Microsoft Outlook, Word, and Excel
IT hardware installation experience

Benefits

Paid Training is 5 days a week onsite in the office.

Company

A-Line Staffing Solutions

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A-Line Staffing Solutions is a staffing and recruiting company specializing in pharmaceutical, medical, and IT staffing services.
dateFounded in 2004
location
Utica, Michigan, USA
people-size501-1000 employees
web-link
http://alinestaffing.com

H1B Sponsorship

A-Line Staffing Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2021 (4)
2020 (8)

Funding

Current Stage
Late Stage
Company data provided by crunchbase