Mastek · 8 hours ago
Program Lead
Boston, MA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expMastek is seeking a hands-on Program Lead with a strong Data/AI background to own delivery across multiple programs and drive account growth in BFS, HCLS, and Retail. The ideal candidate will blend program governance with commercial acumen to deliver measurable business value and deepen executive relationships.
RetailConsultingSoftwareInformation TechnologyInformation ServicesManagement Consulting
Responsibilities
Own end-to-end delivery for a portfolio of data/AI programs (data platforms, lakehouse, MDM, analytics, GenAI/RAG, ML ops), ensuring on-time, on-budget outcomes with high CSAT
Establish governance cadence : steerco, RAID logs, budget/burn tracking, change control, risk mitigation, quality gates, benefits tracking
Drive delivery standardization: playbooks, reusable assets, estimation models, delivery metrics (velocity, defect density, SLA/OLA adherence)
Act as the strategic partner to client executives (CIO/CDO/CMO/Chief Data/Analytics Officers) and business leaders across BFS, HCLS, Retail
Translate strategy into an executable roadmap: data modernization, BI/AI re-platforming, GenAI copilots/agents, regulatory/compliance reporting (e.g., HIPAA, GxP, PCI, SOX)
Lead value realization: define KPIs, benefits baselines, and Quarterly Value Reviews
Build and prosecute account plans : whitespace mapping, stakeholder maps, pursuit heatmaps, competitor positioning, and 2–3 quarter pipeline
Shape and close pursuits ($1M–$10M TCV): proposals, SoW, commercials, solution shaping with presales/CoEs, and partner co-sell (Azure/AWS/GCP/Snowflake/Databricks/Salesforce)
Expand from pilot to program scale : land-and-expand motions, multi-tower expansion, managed services transitions
Lead cross-functional teams (onshore/offshore), including architects, data engineers, analysts, QA, and Scrum masters
Coach PMs/SDMs; drive talent planning, utilization, and billable leverage; enforce agile delivery best practices
Cultivate a high-performance culture with transparent metrics and continuous improvement
Own portfolio P&L : margin management, delivery efficiency, scope control, and revenue recognition hygiene
Forecast and manage capacity, hiring plans, and partner staffing
Qualification
Required
10–15+ years in data & analytics delivery, including 5+ years leading multi-workstream programs or portfolios
Proven success delivering across data platforms/lakehouse, ETL/ELT (e.g., Spark, dbt), MDM, BI/analytics, ML/GenAI (RAG, LLMOps)
Strong familiarity with Snowflake, Databricks, Azure/AWS/GCP data services, Kafka, Delta/Iceberg, Power BI/Tableau, and MLOps tooling
Demonstrated account growth and commercial ownership (SoW creation, pricing, margin, change orders)
Executive presence: can influence C-suite and business stakeholders; excellent storytelling and negotiation skills
Domain fluency in BFS (digital banking, risk/compliance, fraud/AML, payments), HCLS (patient/member analytics, RWE/RWD, clinical data, HIPAA/GxP), and Retail (merchandising, supply chain, pricing/promo, loyalty, CDP)
Experience scaling GenAI programs (copilots/agents, content generation, knowledge orchestration, retrieval pipelines)
Partner ecosystem experience: Microsoft, AWS, Google, Snowflake, Databricks, Salesforce co-sell motions
Company
Mastek
Mastek in building, maintaining and managing bespoke digital solutions for clients in Government, Health, Retail, and, Financial Services.
5001-10000 employees
H1B Sponsorship
Mastek has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (80)
2024 (87)
2023 (25)
2022 (1)
2021 (10)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$56.63M2024-09-04Post Ipo Secondary· $56.63M
1999-01-01IPO
Leadership Team
Umang Nahata
Chief Executive Officer
Srikanth Balusani
Chief Technology Officer - Salesforce Business Unit
Recent News
2026-02-03
2026-01-21
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