Neighborhood Healthcare · 9 hours ago
Licensed Care Management Specialist (LCSW, LMFT, LPCC, or Psychologist)
Riverside, CA
Full-time
Hybrid
Entry, Mid Level
$88K/yr - $128K/yr
2+ years expNeighborhood Healthcare is a private, non-profit community health organization dedicated to improving health and happiness in the communities it serves. The Licensed Care Management Specialist will support Enhanced Care Management patients with behavioral health conditions and provide care coordination and connection to services. This role includes utilizing therapeutic interventions, educating patients, and ensuring smooth transitions of care.
HealthcareHealth Care
Responsibilities
Utilizes Targeted Enrollment List (TEL) to make outreach with patients in need of care
Serves as an alternative reviewer of Complex Behavioral Health cases that require a Systematic Case Review and reviews Comprehensive Health Assessments (CHA) as required by managed care plan
Utilizes brief behavioral health therapeutic interventions to improve patients’ ability to manage their own health
Handles brief crisis interventions and makes warm hand-offs to local crisis resources to address behavioral health needs, as needed
Educates patients and families about chronic medical and behavioral health conditions to improve health literacy
Provides formal and informal training and support for ECM patients on behavioral health conditions, including treatments
Assists with the coordination of medical and behavioral health access issues to primary care physician (PCP) offices, specialists, and ancillary services
Tracks medical and behavioral health outcome measures in a patient registry
Coordinates with psychiatric hospitals to ensure smooth transitions of care
Participates in weekly systematic and ad hoc case reviews to collaborates with ECM team on patient care issues
Works with patients to identify health and wellness goals to incorporate into patients shared care plan with providers
Reviews patient community health assessments (CHAs) upon completion by another care team member to ensure completed accurately
Maintains engagement with patients in a manner that utilizes evidence-based approaches that promotes collaboration between the patient and their medical/behavioral team, such as motivational interviewing
Participates in caseload discussions with Psychiatric Medical Director and Champion Medical Director
Documents care coordination, education, and other services provided in eClinicalWorks
Provides accurate and timely caseload status reports and updates to supervisor and site staff
Qualification
Required
Two years of experience in healthcare required
Valid LCSW, LMFT, or LPCC license or PhD/PsyD license required
Current Basic Life Support (BLS) certification though an American Heart Association (AHA)- Approved source is required upon hire and must be maintained as a condition of employment
Ability to lift/carry 25 lbs/weight
Ability to stand for long periods of time
Preferred
Experience with community outreach, behavioral health, and working with high-risk populations preferred
Bilingual skills (English/Spanish) preferred
Benefits
Partially company paid Medical, Dental, and Vision Plans
Two plus weeks of vacation
Nine Holidays including two Floating Holidays of your choosing
Sick/Personal time
Volunteer Time Off (VTO)
403b Retirement plan (similar to a 401k)
Optional Health and Wellness events
And much more!
Company
Neighborhood Healthcare
Neighborhood Healthcare is a health care center that offers senior care, dental care, behavioral health, psychiatrist, and therapist.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
The Conrad Prebys FoundationU.S. Department of Health & Human Services
2023-06-26Grant· $0.5M
2021-11-11Grant
Leadership Team
Rakesh Patel, MD, MBA, FACHE
Chief Executive Officer
Jeff Glenn
Chief Operating Officer
Recent News
2026-01-14
2025-11-14
San Diego Business Journal
2025-05-06
Company data provided by crunchbase