TikTok · 1 day ago
TikTok Shop - E-commerce Content Governance Lead
TikTok is the leading destination for short-form mobile video, and they are seeking a strategic and dynamic leader to serve as the Content Governance for TikTok Shop in the US market. This role is accountable for ensuring platform integrity, user safety, and regulatory compliance across complex and high-risk category content scenarios.
Social MediaVideoMedia and EntertainmentMarketingContent CreatorsContent Discovery
Responsibilities
Own the end-to-end governance strategy for health category and misleading content in the US, including medical misinformation, health fraud, unverified treatments, and emerging health narratives
Translate regulatory requirements, public health guidance, and platform principles into scalable governance frameworks and enforcement strategies
Drive high-quality enforcement outcomes by improving decision accuracy, consistency, and edge-case handling across review and escalation processes
Partner closely with Product, Algorithm, and AI teams to embed LLM technology into content governance workflows
Partner with global policy teams to ensure global alignment with US nuance, contributing US insights to global standards
Lead content governance team, supporting skill development and effective performance
Qualification
Required
5 years of experience in content governance, trust & safety, policy, risk management, or platform integrity, with direct exposure to health or misinformation domains
3+ years of experience leading and managing teams in similar functions
Proven track record of developing, implementing, and enforcing end-to-end policies and strategies for content safety
Ability to influence and collaborate across cross-functional teams, including executive stakeholders
Strong business judgment with the ability to translate product, policy, and data insights into strategic decisions
Fluency in Mandarin and English are required for this role, including an ability to communicate business terminology with ease
Preferred
Demonstrated past success working in a matrix environment and ability to influence key stakeholders
Strong understanding of US health-related regulatory and compliance landscape
Benefits
Day one access to medical, dental, and vision insurance
A 401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
Company
TikTok
TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
H1B Sponsorship
TikTok has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)
Funding
Current Stage
Late StageRecent News
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