Aston Carter · 6 hours ago
Program Manager - Consumer Survey
Seattle, WA
Contract
Onsite
Mid Level
$53/hr - $54/hr
4+ years expAston Carter is a company that provides corporate talent solutions to clients globally. They are seeking an experienced Program Manager to draft consumer surveys and perform analysis, focusing on beta programs and customer feedback validation to enhance the customer experience during product development.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Engage with stakeholders and testers to execute beta programs and support operational activities
Distribute surveys, analyze data, and provide milestone reviews
Work with end users and internal teams to develop and execute program strategies, ensuring readiness for product launch from a customer perspective
Support and troubleshoot issues, resolve problems, and maintain feedback flow
Identify opportunities for improvement and implement processes and tools for efficiency gains
Track and communicate status, independently drive issues to resolution
Coordinate across teams and manage projects effectively
Qualification
Required
4+ years of relevant experience in program management
Proficient in stakeholder and timeline management
Strong data analysis skills, including Excel (tables, pivot tables, vlookup) and/or Quicksight
Ability to troubleshoot devices akin to customer support for testers
Experience in interacting with and managing beta testers (300-700 testers per cycle)
Effective communication skills with technical and non-technical teams
Strong critical thinking and organizational skills
Bachelor's degree is ideal, but exceptional candidates without one will be considered
Preferred
Familiarity with Qualtrics and Jira is a plus
Experience with AI prompt engineering is advantageous
Experience in large tech companies is a plus
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
1001-5000 employees
H1B Sponsorship
Aston Carter has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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