Heartland · 1 day ago
Site Reliability Engineer / DevOps Engineer
Alpharetta, Georgia, USA
Full-time
Hybrid
Entry, Mid Level
2+ years expGlobal Payments is a leading company in the payments solutions industry, and they are seeking a Site Reliability Engineer / DevOps Engineer to ensure the reliability and performance of their systems. The role involves bridging development and operations, enhancing automation, and proactively monitoring infrastructure to maintain high service availability.
PaymentsCredit CardsTransaction Processing
No H1B
U.S. Citizen Only
Responsibilities
Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier
Use practices from DevOps and GitOps to improve automation and processes to make self service possible
Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing
Running “game days” to test assumptions about reliability and learn what will break before it matters to customers
Reviewing designs with an eye toward increasing the holistic stability of our platform and identifying potential risks
Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure
Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don’t get paged when it doesn’t)
Troubleshooting systems and network issues, alongside our Technical Operations Team
Evolving our SDLC, practices, and tooling to account for Site Reliability considerations and best practices
Developing runbooks and improving documentation
Chaos engineering - you’re expected to think laterally about how our systems might fail in theory, design tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate
Qualification
Required
BS in Computer Science, Information Technology, Business / Management Information Systems or related field (preferred)
Typically minimum of 2 years relevant experience
Knowledge of SDLCs, scripting languages (Go, Powershell, Bash, etc), building and managing GCP environments, automating autonomous solutions, change management, incident management, and agile methodologies
Experience with GCP, Terraform, Kubernetes, pipeline management, and monitoring platforms, such as, Thousand Eyes, splunk, logstash, Kilbana, lookerstudio, and the like is a major plus
Experience with GCP, Jenkins, Terraform, Ansible, OpenShift, and Kubernetes
Experience with monitoring platforms including GCP, Datadog, Thousand Eyes, Logic Monitor, Logstash, Splunk, Looker Studio, etc
Applicants MUST be authorized to work in the U.S
We are UNABLE to sponsor or take over sponsorship of an employment Visa or Student Visa at this time
Company
Heartland
Heartland is a fintech company offering payment processing services and point of sale systems for businesses and educational institutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-05-28Acquired
Leadership Team
Asif Bhagat, PharmD
ISO Partner
Becky Chapin
Client Partner
Recent News
2025-06-05
Payments Dive
2025-05-28
2024-06-01
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