Areté · 4 hours ago
IT Systems Technician
Areté is at the forefront of utilizing innovative solutions to address complex security challenges. The IT Systems Technician will provide technical support for computers, mobile devices, and network equipment, ensuring smooth operation and maintenance of IT systems and software solutions.
Defense & Space
Responsibilities
Providing technical support to the end-user community on hardware, network, and software-related problems
Administering accounts and groups in an Active Directory environment
Performing administration and maintenance of client computers and solutions in various LAN environments
Installing, configuring, testing, and deploying new end-user systems, equipment, and software
Assisting in obtaining quotes and creating purchase requisitions for IT purchases
Maintaining software licensing records, inventories, and providing support to IT budget planning sessions
Other duties, as assigned
Qualification
Required
Minimum of 1 year working in a customer-service technical support role
Proficient in Microsoft Windows and Office applications
Must have or be able to obtain a Security+ CE or equivalent certification for DoD 8570 IAT Level II or higher within 180 days of employment
Intermediate troubleshooting skills and experience
Strong interpersonal skills, ability to work autonomously and on a team
Strong written communication skills and the ability to produce technical documentation
Must be able to lift 25 pounds
Preferred
Some knowledge of information security practices
Some knowledge of IT practices in an enterprise environment
Some administrative level knowledge of Red Hat Enterprise Linux 7 or later
CompTIA certificates: A+, Security+, Network+, or similar
Benefits
Medical, Dental & Vision Insurance
Life and Long-Term Disability (LTD)
Vision Reimbursement
Fitness Reimbursement
Company-funded 5% contribution to your 401(k) retirement plan
Company-funded 5% contribution to your Employee Stock Ownership Plan
Continuing Education Assistance
Flexible Scheduling
Paid Time Off (PTO)
Paid Parental and Bereavement Leave
Company
Areté
Areté, an employee-owned company, is an advanced science and engineering company that provides innovative solutions to the most challenging technical problems faced by the United States Defense and Intelligence agencies.