CHEP · 2 days ago
Operations Quality & Continuous Improvement Supervisor
Temple, TX
Full-time
Onsite
Mid, Senior Level
$62K/yr - $84K/yr
3+ years expCHEP is a global leader in sustainable supply chain solutions, seeking an Operations Quality & Continuous Improvement Supervisor to join their Temple, TX team. In this role, you will lead quality initiatives, champion continuous improvement, and collaborate across departments to ensure exceptional customer outcomes while maintaining compliance with global standards.
Outsourcing
Responsibilities
Drive continuous improvement initiatives targeting key performance indicators (KPIs) to ensure that plant quality control meets or exceeds targets
Lead, organize, and report on group projects focused on enhancing quality systems and implementing continuous process improvements
Supervise, mentor, and coach quality department employees, addressing employee relations issues, and fostering a collaborative work environment
Partner with the Plant Manager to provide leadership in recruiting, training, developing, and evaluating the quality team to ensure effective execution of responsibilities
Ensure consistent execution of Standard Operating Procedures (SOPs) across the plant in compliance with the Quality Management System (QMS) and other relevant standards
Support cost and yield performance by overseeing quality-related aspects of the plant, in consultation with the Plant Manager, and contribute to the plant's overall profitability
Collaborate with Health, Safety, and Environment (HSE) teams to promote and drive safety improvements across the plant, supporting the Zero Harm initiative
Develops and drives continuous improvement initiatives to ensure that the quality control function meets key performance indicator goals
Supervise and coordinate the work of all quality department employees
Provide hands-on leadership as a supervisor; responsible for mentoring and coaching all quality employees and working through employee relations issues
Drives compliance of CHEP quality guidelines at the service center
In partnership with Plant Manager, provide leadership to the quality staff to effectively recruit, train, develop, evaluate, motivate, delegate, and monitor their activities
Collaborates with plant leadership to ensure compliance to established policies
Ensure the consistent execution of all SOPs throughout the Plant in accordance with the QMS, PMS, Commercial Organization, and Global Supply Chain
Support cost control initiatives and process control within the Plant
Responsible, in consultation with Plant Manager, for the cost and yield performance of the Plan in partnership with the overall P&L of the Plant
Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability
Ensure compliance through teamwork for all Standard Operating Procedures within the Plant
Manages and ensures proper documentation of all quality related documents for all plant personnel
Develop, lead, organize group projects targeting quality systems and continuous process improvements. Reports on progress and project deliverables
Partners with Regional Quality personnel and the greater quality team to resolve concerns and execute on strategic goals of the organization
Collaborates with Plant HSE Supervisor and HSE Plant Lead to support and drive Safety improvements (Zero Harm) across the Plant
Conduct and lead Train the Trainer program for all training personnel as it relates to quality
Qualification
Required
Bachelor's degree is preferred OR relevant business experience
3-5 years' experience in Quality Assurance or Continuous improvement specialized role
Prior experience in a plant or quality supervisory role
Strong customer focus orientation
Demonstrated ability to work in a challenging environment
Ability to lead a team
Ability to give and receive constructive feedback
Demonstrated ability to work cross-functionally
Understanding of supply chain practices and metrics
Knowledge of manufacturing operations, training quality and production employees
Knowledge and experience of quality control program implementation
Basic knowledge of OSHA standards
3+ year's line leadership experience
Demonstrated ability to communicate effectively with Director and above level leadership
Proven ability to get results through mentoring skills - effective coaching, facilitation & presentation
Strong communication skills
Excellent problem-solving skills and strategic thinking ability
Data analysis
Critical thinking
Organizational and time management skills
Strong MS Office knowledge and skills including Excel, Word and PowerPoint
Quality Mindset
Coaching and delegation
Conflict Management
English & Spanish
Preferred
Lean Six Sigma certification(s) preferred
Benefits
Competitive Pay
Benefits Day 1!
401K w/ company match (up to 4%)
FREE company-paid vision, short-term disability, and life insurance!!
FREE company-provided PPE and safety equipment
Tuition reimbursement, wellness incentives, parental leave, childcare assistance, profit sharing, and MORE!
Company
CHEP
CHEP helps move more goods to more people, in more places than any other organisation on earth.
10001+ employees
H1B Sponsorship
CHEP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (12)
2022 (8)
2021 (17)
2020 (12)
Funding
Current Stage
Late StageTotal Funding
unknown2016-11-02Acquired
Leadership Team
Adrienne N.
Talent Acquisition Partner
Derek Ishler
Finance Business Partner, Automotive
Company data provided by crunchbase