Arvig · 1 day ago
Retail Customer Service Professional
Detroit Lakes, Minnesota, United States
Full-time
Onsite
New Grad, Entry Level
$20.66/hr - $20.66/hrArvig is one of the nation's largest independent broadband service providers, dedicated to offering exceptional service and reliable solutions. As a Customer Service Professional, you will be the first point of contact for customers, ensuring their needs are met through effective communication and problem-solving.
Telecom & CommunicationsTelecommunications
No H1B
Responsibilities
Learn the ins and outs of Arvig's awesome products and services
Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy
Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
Navigate billing systems, process transactions, and complete service orders like a boss
Collaborate across teams and make sure every customer feels confident and valued
Qualification
Required
High school diploma or GED required; an associate's degree is a plus!
Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers
A tech-savvy problem solver who's passionate about helping others
Stellar communications skills and the ability to explain things in a clear, friendly way
Attention to detail
Resiliency, dependability, and a commitment to continuous learning
Benefits
Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions
Comprehensive Insurance Coverage: Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family
Financial Security: Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP) - because your success is our success
Work-Life Balance: Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth
Clear Career Pathways: Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals
Exclusive Perks: Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service -because being connected matters
Company
Arvig
Great service is all about providing you with the ultimate experience, and that’s something you will always receive with Arvig.
Founded in 1950
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Staci Malikowski
Chief Financial Officer
David Arvig
COO
Company data provided by crunchbase