Sentara Health · 1 day ago
Clinical Systems Domain Architect - Digital Experience - Remote
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expSentara Health is hiring a Patient & Digital Experience Domain Architect to join their Clinical Systems Domain Architecture team. This role is responsible for shaping and advancing the digital front door and end-to-end patient experience, partnering with various leaders to design a cohesive technology strategy.
Hospital & Health Care
Responsibilities
Lead domain-level architecture strategy for Patient and Digital Experience technologies
Design and drive the digital front door roadmap, focused on access, engagement, and patient experience
Architect seamless workflows across scheduling, registration, referrals, and authorizations
Provide architectural guidance for MyChart, chatbots, AI-assisted tools, and digital engagement platforms
Partner with executive, clinical, operational, and technical leaders to align digital experience strategy with enterprise goals
Serve as a contributor in Architecture Review Board (ARB) discussions related to patient-facing technologies
Establish standards and patterns that promote usability, accessibility, consistency, and scalability
Evaluate emerging technologies that improve patient self-service, communication, and personalization
Qualification
Required
Must hold at least one Epic Certification or Accreditation in one or more of the following: Prelude, Cadence, MyChart, Cheers, Campaigns
Strong experience in patient registration, scheduling, MyChart, and referrals/authorizations, with a focus on improving access and patient experience
Demonstrated ability to engage, communicate, and influence executive, clinical, operational, and technical stakeholders
Bachelor's degree with 8+ years of relevant healthcare IT experience, or 10+ years without a degree
Preferred
Background with Epic eMPA and prior authorization workflows
Experience with additional Epic digital tools such as Welcome and Interconnect
Demonstrated experience designing or improving digital front door capabilities
Familiarity with chatbots, conversational interfaces, or AI-assisted digital tools
Knowledge of FHIR, APIs, and interoperability patterns
Experience contributing to enterprise architecture governance or participating in ARB
Exposure to accessibility, usability, or service design principles
Benefits
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Company
Sentara Health
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S.
10001+ employees
H1B Sponsorship
Sentara Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (7)
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Dennis Matheis
President & CEO
Howard Kern
CEO Emeritus Sentara Health
Recent News
2025-09-17
The Virginian-Pilot
2025-07-24
Company data provided by crunchbase