Cox Enterprises · 17 hours ago
Application Support Engineering Intern - Summer 2026
Cox Enterprises is a family business guided by a legacy of bold innovation, and they are seeking an Application Support Engineering Intern. This role involves collaborating with teams to design and maintain scalable Application Support solutions while contributing to the development of AI Ops tools and ensuring application reliability.
Telecom & CommunicationsDigital MediaMedia and EntertainmentAdvertisingBroadcastingTelecommunications
Responsibilities
Collaborate with architecture, software development, security, and DevOps teams to design, implement, and maintain scalable and secure Application Support solutions
Develop, implement, and socialize Application Support best practices
Develop and automate deployment, configuration, and monitoring processes to streamline software delivery and enhance system performance
Manage and optimize the CI/CD pipeline, ensuring seamless integration and continuous delivery of software updates
Maintain Application Support tools to maintain vendor and security compliance
Support Application Support tools performance to meet agreed upon SLAs
Implement and maintain robust security measures to protect data, systems, and applications
Stay current with industry trends, emerging technologies, and best practices in Application Support, and proactively apply them to improve our development and deployment processes
Proactively address issues and pursue improvements
Document processes to facilitate knowledge sharing and support team members
Qualification
Required
Currently enrolled in a degree-seeking program in computer science, computer engineering, or related field. (Bachelors or Master's)
Eager to learn, develop solutions and passion for customer service and team success
Ability to author, test, and iterate prompts/instructions; evaluate responses for accuracy, safety, and tone
Hands-on with Copilot Studio: topics/intents, instructions, Generative Answers, knowledge sources, and actions via Power Automate/connectors
Scripting and automation skills (e.g., javascript, Node js, YML, Bash, Python, PowerShell) to streamline deployment and maintenance processes
Knowledge of cloud platforms such as Azure, Oracle Cloud, AWS including infrastructure provisioning, monitoring, and security
Excellent communication and collaboration skills to work effectively with cross-functional teams
Benefits
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
Company
Cox Enterprises
Cox Enterprises is a communications, media, and automotive services company.
Funding
Current Stage
Late StageTotal Funding
$1.7M2014-12-15Grant· $1.7M
Leadership Team
Recent News
2026-01-07
Dayton Daily News
2025-12-11
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