American Residential Services · 18 hours ago
Front Desk Administrative Assistant
ARS/Rescue Rooter (Durham)
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrAmerican Residential Services is the largest provider of residential services in the U.S., employing more than 7,000 professionals nationwide. The Front Desk Administrative Assistant is responsible for processing permits, coordinating inspections, handling calls, and performing general clerical duties to support the company's operations.
Customer ServiceReal EstateHome ServicesConsumer GoodsProfessional ServicesCommercialConsumer"Heating Ventilation and Air Conditioning (HVAC)"Residential
Responsibilities
Process permits for AOR installations and contact customers and jurisdictions for inspections
Prepare permit paperwork in accordance with jurisdictional requirements
Submit permit requests via online systems and/or in person
Create and maintain Microsoft Excel files to track permit status
Communicate directly with city officials to coordinate and schedule all necessary inspections
Coordinate with the permit runner or have the ability to run permits to job sites and localities on your own
Close Permits at job completion
Assures that all external and internal calls are handled quickly and effectively, taking messages and transferring, paging or otherwise assisting callers
Represents the company by greeting visitors, vendors and clients and contacting appropriate staff members. Directs visitors to proper destination
Prepares outgoing mail and sorts/distributes incoming mail and faxes
Issues employee applications, assists applicants and maintains applications on file
Performs general clerical duties as assigned to include filing, photocopying, typing proposals and reports, logging information, faxing and entering data into computer systems
Qualification
Required
Prior administrative experience is required
Must be computer literate with knowledge of Microsoft Office
Preferred
Dispatch or Call Center experience is a plus
Knowledge of HVAC or Plumbing industry a STRONG plus
Benefits
Insurance available after 31 days of employment
Low-cost medical insurance options (starting at $5/week)
Dental & vision insurance
Health Savings Account (HSA) or Flexible Spending Account (FSA)
401(k) with company match
Paid time off & holiday pay
Company-paid life insurance
Company
American Residential Services
American Residential Services, a provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services.
Founded in 2006
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GI Partners
2023-06-08Acquired
2020-09-15Private Equity
Leadership Team
Scott Boose
Chief Executive Officer
Recent News
2025-09-15
Company data provided by crunchbase