Thermo Fisher Scientific · 1 day ago
Senior Sales Operations Analyst
Carlsbad, California, USA
Full-time
Onsite
Mid, Senior Level
$103K/yr - $135K/yr
5+ years expThermo Fisher Scientific is a leading company in the healthcare and life sciences sector, seeking a Senior Sales Operations Analyst to enhance commercial excellence. The role involves collaborating with sales leadership to optimize processes, analyze performance data, and implement strategies that support the company's mission of improving health outcomes.
Research
Responsibilities
Analyze sales data and identify trends, patterns, and opportunities for improvement
Develop and implement strategies to improve sales processes and increase revenue
Collaborate with cross-functional teams, including sales, marketing, and finance, to drive alignment and achieve business objectives
Create and maintain sales reports, dashboards, and performance metrics
Create and deliver data-driven presentations to communicate insights and recommendations to stakeholders
Utilize advanced analytical tools and techniques to conduct in-depth analyses and forecasting
Monitor and track sales performance metrics and provide regular updates to senior leadership
Identify and address potential issues or challenges in the sales process and propose solutions
Ensure compliance with company policies and procedures related to data privacy and security
Continuously seek out opportunities for process improvement and efficiency
Ensure data accuracy and integrity in the sales database
Construct funnel analysis to drive a more efficient and predictable sales cycle
Plan and guide strategic sales operations projects, including customer proposals, implementation of new sales support tools and systems, and sales incentive strategy
Serve as the liaison between the sales organization and all internal operational groups to ensure collaborative and effective partnerships to drive sales force
Lead the development, communication, and implementation of Service Level Agreements for assigned customers with all support functions
Coordinate with Practical Process Improvement teams and corporate, to ensure alignment of projects and activities
Build and develop Standard Operating Procedures with process improvement, effectiveness, and quality teams
Work with Finance and other functions to standardize reporting and find opportunities to provide strategic business trends
Understand, collect, and integrate customers’ expectations of operational performance
Translate regional capabilities (system, process, and resource) into realistic commitments for our customers
Qualification
Required
Minimum of 5 years of experience in Sales Operations or similar role in Healthcare or Life Sciences
A Bachelor's degree in business, marketing, or related field
Proven track record in dealing with highly ambiguous problems and driving simple solutions to complex problems
Strong familiarity with project management standards and methodologies
Strong business acumen and excellent communication skills
Ability to work independently and as part of a team
Strong problem-solving skills and attention to detail
Proven track record of driving sales performance and achieving targets
Highly analytical, can leverage raw unorganized data into actionable insights
Experience with MS Office Suite, Salesforce.com
Expert level experience with MS Power BI or other data visualization tools
Advanced working knowledge of SQL and relational databases
Ability to work within a fast paced, nimble, matrix environment and global company
Ability to travel up to 25% as needed
Preferred
MBA preferred
Python knowledge preferred
Experience designing enterprise reporting and analytics solutions
In-depth understanding of data warehousing, vault and data privacy techniques
Experience in change management
Experience with Lean / Six Sigma and equivalent qualification a plus
Benefits
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Company
Thermo Fisher Scientific
The world leader in serving science To serve science, Thermo Fisher Scientific needs to stay ahead of it, we need to anticipate customer needs.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Late StageLeadership Team
Heather Stewart
HR Business Partner - Global Enterprise Services
Laura Green
Associate Human Resources Business Partner
Company data provided by crunchbase