NEOGOV · 1 day ago
Applications Analyst III
Gilbert, AZ
Full-time
Hybrid
Senior Level
$97K/yr - $145K/yr
7+ years expNEOGOV is looking for a highly motivated professional to fill the IT Applications Analyst III position at the Town of Gilbert. This role involves managing data, workflows, and systems while advising management on risks, developing end-user workflows, and customizing software applications to meet customer needs.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
Responsibilities
Manage and maintain data and processes for key applications like ERP, public safety systems, or municipal service platforms, including workflow, configuration, troubleshooting, and user support
Serve as project manager for application upgrade and implementation process
Provide Tier II and III support across critical Enterprise applications
Collaborate with vendors and stakeholders to resolve complex technical issues and implement enhancements
Analyze business processes, including exploration, definition, and solution identification
Read, understand, and interpret best practices and regulatory requirements as needed
This position may include responsibilities for contract and budget management as needed
Lead and/or participate in training of staff (both municipal and IT) on use of application and new features
Conduct system updates, backup, and disaster recovery, and maintain update processes
Work to create reports for managing work and data using reporting tools
Proactively identify potential system improvements to enhance efficiency and user experience
Other duties as assigned
Qualification
Required
Bachelor's degree in Information Technology, Business Information Systems, or related field OR a combination of appropriate certifications and / or years of experience
5 years of application administration and configuration
7 years of Information Technology industry experience
5 years of Enterprise Application Support
5 years business process analysis and project management
3 years of SaaS environment support experience
The Public Safety Team position requires at least 3 years of experience in a highly regulated environment
Employment with the Public Safety Team is contingent upon successfully passing a police background check
Valid AZ Driver's License
Exceptional verbal and written communication skills for both technical and non-technical audiences
Facilitation of meetings to cover workflow process, project(s) status, and sharing information
Interpreting business processes and requirements to align with technology as well as translating technology for non-technical audiences
Leadership via influence
Benefits
Self-funded medical and dental plans
Life insurance
Disability
Pension
Tuition reimbursement
Parental leave
Babies at work
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase