Chewy · 17 hours ago
Manager, Facilities II
Boston, MA
Full-time
Onsite
Mid, Senior Level
$76K/yr - $114K/yr
5+ years expChewy is on a mission to become the most trusted and convenient destination for pet parents everywhere. They are seeking a Workplace Experience Facilities Manager responsible for delivering outstanding customer service while coordinating day-to-day operations and maintaining an organized work environment.
RetailE-CommercePet
Responsibilities
Lead all operations programs related to mail, janitorial upkeep, catering, reception, and security & Safety
Handle budget and spend for your office
Lead all aspects of/assist with internal office moves and new hire coordination, seating plans, blocking plans, department head count verification, space requests and hotel desk management
Partner with event coordination by crafting action lists, event schedules, allocating team support, and leading budgets
Maintain metrics to track number of projects, budgets, schedules, and performance for all responsibilities
Lead and mentor office coordinators on a day-to-day basis
Supervise and coordinate preventative and emergency maintenance/repair work assignments performed by external technicians, vendors and contractors performing building maintenance, security and janitorial work
Implement a comprehensive approach to developing and leading the physical environment at your HUBs, including new improvements and workplace experience initiatives
Build strong collaborative relationships with the regional operations, Office Managers and leadership as well cross functional teams to support and grow the business
Build and deliver team goals, repair and maintenance expense plans, annual capital re-investment plans, and work order service levels
Partner with Recruiting and HR to provide support with New Hire Orientations, Batch Interviews, and Recruiting/Networking events across multiple sites
Lead the delivery of an outstanding employee experience through high-touch customer service, driving efficiency, engagement, and satisfaction. Take point in maintaining office culture and morale
Similar dual-site management may be required for other locations, to be specified on a site-by-site basis
Qualification
Required
Minimum of 5+ years of experience in comprehensive facilities support or related mechanical trade, with experience leading service and maintenance vendors across a large retail/corporate portfolio
5 years of experience in workplace or corporate facilities environment
3 years demonstrated ability leading teams of people
Bachelor's Degree or equivalent experience
Ability to effectively work in a fast-paced environment under constantly evolving priorities and demands
Proficient in Microsoft Office Suite, Workday, ZOOM, and IOFFICE etc
Demonstrated history of applying strong organization and communication skills when dealing with employees and senior leadership
Ability to work nights and weekends as needed
Ability to travel up to 20%
Have the capacity to lift and carry objects, equipment, or supplies, which can range from light items (less than 10 pounds) to heavier items (up to 50 pounds or more)
The ability to move around the facility, including walking, events, standing, and possibly climbing stairs or ladders for excessive amount of time
Will have ability to bend, stoop, kneel, and crouch for tasks like inspecting equipment, performing, and accessing low storage areas etc
Standing and sitting, for extended periods during inspections or maintenance tasks, as well as sitting for desk work and administrative duties
Benefits
401k
New hire and annual equity grant
Medical/Rx
Vision
Dental
Life
Disability
Hospital indemnity
Critical illness
Accident
Parental leave
Family services benefits
Backup dependent care
Flexible spending accounts
Telemedicine
Pet adoption reimbursement
Employee assistance program
10% off pet insurance
20% off at Chewy.com
Unlimited PTO, subject to manager approval
Six paid holidays per year
Paid sick and family leave in compliance with applicable state and local regulations
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
10001+ employees
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (250)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Leadership Team
Michael Hyman
Vice President
Soma Bulusu
Vice President, Engineering and IT
Recent News
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2026-02-08
2026-02-05
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2026-02-04
Company data provided by crunchbase