AAA-The Auto Club Group · 2 days ago
Senior Product Management Analyst
Dearborn, MI
Full-time
Hybrid
Senior Level
$90K/yr - $100K/yrAAA The Auto Club Group is seeking a Senior Product Management Analyst to provide product management support in areas such as pricing, statistical analysis, and marketing. The role involves analyzing data, developing business solutions, and coordinating the implementation of new products and policies.
Insurance
Responsibilities
Independently combine specialized knowledge and expertise and a broader understanding of business processes to serve as the primary resource for product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state
Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units
Handle complex to highly complex assignments
Identify issues and opportunities for enhancements
Utilize existing and when necessary create new solutions to resolve complex problems
Develop recommendations for effective business solutions
Present recommendations for improvements to management
Provide lead support to projects/processes associated with the implementation of new products, programs, standards and/or procedures
Coordinate the development and implementation of rate, rule and policy revisions
Analyze industry legislation and maintain expert knowledge of new trends and developments that affect property/casualty insurance products/programs
Provide business unit/process support regarding new trends and developments that affect property/casualty insurance/club products/programs
Develop solutions and gain commitment from management to take action in regard to product actions including base rates, coverage, field impact, etc. and/or the marketing of assigned products
Represent the company with vendors, insurance companies, and insurance regulatory bodies/club
Serve as the technical expert by providing input, guidance and training to less experienced staff
Qualification
Required
Bachelor's degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience
Using multiple PC software applications: Word, Excel, Access, SAS or Adobe Professional
Experience in at least three of the following: Researching and developing new property/casualty insurance products, Developing property/casualty insurance programs, standards, and procedures, Pricing new/current property/casualty insurance products or statistical work, Underwriting property/casualty insurance products, Marketing or sales of property/casualty insurance products, Adjusting personal and/or commercial lines property/casualty claims, Participating in rate making or policy language analysis and decision-making processes
Advanced knowledge of techniques, practices, and theories in product, pricing, statistics or marketing
Roles of each department involved in program development and implementation
Advanced knowledge of market and research concepts and techniques
Reinsurance principles
ISO or similar rating bureau system
Solid understanding of pricing or marketing responsibilities
Demonstrate advanced analytical and problem-solving skills
Plan, organize, gather, analyze and convert complex data from numerous sources to satisfy reporting requirements and deadlines
Conduct and coordinate advanced quantitative and qualitative market research
Analyze current products to revise and create new P&C and membership insurance related programs/coverages
Lead projects or multiple initiatives within projects that have multi-functional, multi-divisional, or company-wide impact
Work with management to develop strategies for market penetration
Communicate effectively with others in a work environment to include making presentations to various recipients
Represent the department on inter-departmental teams, outside organizations and the public
Serve as a subject matter expert with operations, information systems, claims, corporate functions, underwriting and product managers regarding product, pricing, or marketing responsibilities
Train and mentor junior analysts
Preferred
CPCU, IIA, LOMA, CAS or other insurance-related coursework
Project Management or Product Management or Product Owner certification a big plus
Working as an analyst in a product management or product development environment
Writing and/or testing detailed requirements
Analyzing customer behaviors and journeys across digital quote, bind, and self-service platforms to identify friction points and opportunities for improvement
Collaborating with UX teams to optimize workflows, ensuring seamless user experiences from quote to policy binding and ongoing account servicing
Monitoring KPIs such as bind rates, drop-off points, and task completion to deliver actionable insights and recommend defect management or process enhancements
Conducting testing (E2E, EBT, UAT, Regression), gathering stakeholder feedback and supporting change management during a given release
Continuously monitoring existing digital platforms and managing defect resolutions to ensure tool reliability and minimize customer impact
Conducting competitor analysis to monitoring market trends, using insights to guide enhancements in our offerings and services
Able to present findings to leadership
Property/casualty insurance policy forms and language for major and specialty personal lines products
Benefits
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
Company
AAA-The Auto Club Group
AAA - The Auto Club Group (ACG) is the second largest AAA club in North America, serving more than 13+ million members across 14 U.S.
Founded in 1901
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Joseph Richardson Jr
President and CEO
Peggy Gartin, CFA
SVP | Chief Investment Officer
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