Colorado Department of Revenue · 23 hours ago
Desktop Technical Analyst (Hybrid Workplace From CO)
Denver, CO
Full-time
Hybrid
Mid Level
3+ years expThe Colorado Department of Revenue is focused on improving the lives of Coloradans through innovation and collaboration in IT services. They are seeking a Desktop Technical Analyst to provide Tier I and II desktop support, manage support requests, and troubleshoot technical issues for users across various production environments.
Cyber SecurityGovernmentTransportationIdentity Management
No H1B
Responsibilities
Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of production environments, such as Microsoft, Adobe, Java, and others
Provide targeted support for hardware and software issues remotely and on-site
Manage and maintain asset information systems
Image, prepare, and deploy new and/or rebuilt computers
Proactively manage all open change orders, assigned incidents, and problems
Qualification
Required
Three (3) years of professional experience in an occupational field related to the work assigned at the Tier II level, including previous experience in a professional service desk or desktop support environment
Preferred
Experience utilizing, deploying, and supporting the Microsoft OS and familiarity with software applications, including Office, Azure, Active Directory, Intune, SCCM, or MECM
Experience working in ticketing systems for technical support
Operational experience in configuring, deploying, and managing desktops, laptops, and tablets in the infrastructure of a local area and wide area network
Company
Colorado Department of Revenue
With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lorri Dugan
Chief Financial Officer
Meghan Tanis
Chief Operating Officer/Deputy Executive Director
Recent News
2026-01-25
Company data provided by crunchbase